Epic Application Analyst Senior-MyChart

Major Responsibilities:

• Manages, coordinates, plans and participates in projects
  •     1)Manages and plans medium to large projects across sites or within a team with general direction.
  •     2)Prepares project plans, estimates schedules and resource requirements.
  •     3)Plans work for others, directs and monitors the work, including staff, clients and vendors
  •     4)Provides status reports by project or application. Focus point for project communication.
  •     5)Assists in budget planning and monitoring.
  •     6)Understands all project objectives and incorporates Advocate Health Care and IS Strategies to allow projects to meet short and long term goals.
• Provides analytical, technical and problem resolution services
  •     1)Provides high level analytical, technical expertise and/or product knowledge.
  •     2)Resolves complex problems independently.
  •     3)Regularly provides analytical and technical guidance to staff.
  •     4)Coordinates the support for a functional area.
  •     5)Monitors system effectiveness and/or performance, identifies potential problems and proactively resolves them.
  •     6)Conducts requirements definition, configuration and installation of complex systems.
  •     7)Challenges current processes and looks to introduce new methods or processes.
  •     8)Identifies CQI project initiatives and means for systems to help clients support CQI needs.
  •     9)Develops comprehensive test plans. Coordinates execution of tests with multiple IS staff and clients. Tracks and coordinates resolution of problems with staff and vendors.
  •     10)Guides group discussions, maintains stated objectives and challenges solutions that offer little benefit to the staff or organization.
• Develops, implements and adheres to policies, procedures and standards
  •     1)Coordinates the development and implementation of procedures and standards.
  •     2)Assures adherence to Advocate Health Care policies and procedures for implementations, support, and purchase of computer hardware and software.
  •     3)Maintains organized working papers.
  •     4)Prepares documentation and assures all project documentation is complete.
  •     5)Recommends hardware and software standards and configurations.
• Establishes and maintains positive customer relationships
  •     2)Provides quality customer service.
  •     3)Conducts user group meetings and resolves conflicting demands of users.
  •     4)Coordinate the identification, development and maintenance of service level agreements and monitors IS adherence to stated expectations and client satisfaction.
  •     5)Promotes customer relations with staff.
  •     1)Manages client expectations and establishes positive working relationships with clients.
• Provides business services to assigned facilities and system wide service lines
  •     1)Leads system selection and evaluation of products.
  •     2)Conducts feasibility studies, cost benefit analysis and authors white papers on technical issues.
  •     3)Develops business plans, RFIs, and RFPs to support system selections with direction.
  •     4)Conducts post implementation audits to assure system effectiveness and successful fulfillment of client objectives.
  •     5)Participates in business process reengineering efforts.
  •     6)Assists with contract negotiations.
  •     7)Assists with strategy development
• Develops staff
  •     1)Trains less experienced staff.
  •     2)Trains clients.
  •     3)Periodically provides analytical and technical leadership.
  •     4)Recognizes other staff efforts on a regular basis.
  •     5)Works effectively as member of a tea and routinely as a team leader.
  •     6)Sets and defines expectations clearly for staff and clients.
  •     7)Shares new knowledge with staff.
• Maintains awareness of health care environment and information systems technology
  •     1)Identifies possible impact on projects.
  •     2)Continually improves technical and professional skills.
  •     3)Understands and maintains a thorough knowledge of business operations.

#Remote

#LIRemote

Preferred remote locations in IL, WI, NC, GA

Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.

No relocation, No Sponsorship for this position.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.