PT Enrollment Specialist (Bilingual-Spanish)

OVERVIEW

Advocate Program, Inc. is a multi-faceted community agency whose missions is to facilitate social change and enhance public safety through leadership, research, education, supervision, and services, utilizing best and evidence-based practices.

JOB PURPOSE

The enrollment specialist is responsible for guiding clients through the application and enrollment process, providing information about programs, verifying eligibility, collecting necessary documents, and ensuring accurate data entry to facilitate a smooth registration experience for new and current members.

REQUIREMENTS

· Bilingual (English / Spanish) required.

· High School Diploma required

· Computer skills (Microsoft Office)

· Customer service experience and/or cashier experience a plus

· Excellent organizational and verbal communication skills.

RESPONSIBILITIES

· Pull requested files for Counselors as requested by telephone and email.

· Schedule client DUI classes and evaluations

· Organize court notices by date, judge, time and place in alphabetical order and scan to Community Corrections Manager.

· Pull and prepare files for DUI evaluations on a daily basis

· File all ST and Revoke files accordingly.

· Assist in coordinating the VIP on a monthly basis.

· Assist and data entry and entering treatment feedbacks.

· Pull and prepare files for audits company wide.

· Backup switchboard and front desk rotation when necessary.

· General clerical tasks & duties

· Miscellaneous duties as determined by Operations Manager.

NOTE: Hours for this position are determined by the chosen applicant and the supervisor. Minimum amount of hours per week: 25-29. This position is PART TIME so you will not be eligible for benefits.

Job Type: Part-time

Pay: $15.00 per hour

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Salary : $15