Case worker -PRP Supervisor/Rehab Specialist

Case Worker Supervisor/Rehabilitation Specialist (PRP)

Reports To: Program Director

Position Summary: The Field Supervisor/Rehabilitation Specialist is responsible for supervising field staff and providing direct psychiatric rehabilitation services to adults 18 and older experiencing Serious Mental Illness (SMI). This position ensures that services are delivered in compliance with Maryland State Healthcare regulations, CARF standards, HIPAA, and Maryland's Administrative Service Organization (ASO) rules and regulations. The Field Supervisor/Rehabilitation Specialist also assists in staff development and quality assurance activities."

Operational Hours: Monday through Friday, 8am – 6pm

Primary Responsibilities:

• Field Staff Supervision:

o Supervise and support field staff, including case managers and rehabilitation specialists.

o Conduct regular field visits to ensure staff compliance with service protocols and quality standards.

o Provide ongoing training and professional development opportunities for field staff.

• Direct Client Services:

o Conduct assessments and develop individualized rehabilitation plans for clients.

o Provide direct psychiatric rehabilitation services, including skill development, symptom management, and community integration.

o Monitor and document client progress and adjust service plans as needed.

• Regulatory Compliance:

o Ensure compliance with all relevant Maryland State Healthcare regulations, CARF standards, HIPAA, and ASO requirements.

o Maintain accurate and up-to-date client records and documentation.

o Participate in accreditation and audit processes as required.

• Quality Assurance:

o Monitor and evaluate the effectiveness of rehabilitation services.

o Implement quality improvement initiatives based on feedback and data analysis.

o Ensure high levels of client satisfaction with services.

• Community Engagement:"

"o Build and maintain relationships with community partners and referral sources.

o Represent the program at community events and meetings.

o Promote the organization’s services to increase community awareness and client referrals.

Performance Expectations:

• Achievement of high-quality, client-centered rehabilitation services.

• Compliance with all regulatory and accreditation standards.

• High client satisfaction and positive program outcomes.

• Effective supervision and development of field staff.

• Strong community relationships and increased client referrals.

Skills and Competencies:

• Leadership and Supervision: Ability to lead and supervise field staff, providing guidance, support, and professional development.

• Client-Centered Care: Commitment to providing high-quality, client-centered services that promote recovery and rehabilitation.

• Regulatory Knowledge: Understanding of healthcare regulations, CARF standards, HIPAA, and ASO requirements.

• Communication: Excellent verbal and written communication skills, with the ability to engage and collaborate with clients, staff, and stakeholders.

• Problem Solving: Strong problem-solving skills and the ability to make sound decisions under pressure.

• Organizational Skills: Ability to manage multiple tasks and priorities effectively.

Qualifications:

• Education: Bachelor’s degree in Social Work, Psychology, Rehabilitation Counseling, or a related field. Master’s degree preferred.

• Experience: Minimum of 2-3 years of experience in psychiatric rehabilitation or mental health services.

• Certifications: Certified Psychiatric Rehabilitation Practitioner (CPRP) credential preferred.

Application Process: Interested candidates should submit a resume, cover letter, and three professional references to [email address] by [application deadline].

Equal Opportunity Employer: We are an equal opportunity employer and welcome applications from all qualified individuals, including those with lived experience of mental health challenges. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve.