Office Administrator- Clinical Director Assistant

Advocate Warriors LLC is seeking a dedicated and passionate professional to join our growing team as our office administrator. This role involves providing excellent customer service, completing secretarial tasks, and representing the company as the face clients encounter first when walking into our clinic. This role provides a unique opportunity to be a part of an organization that is dedicated to helping others and supporting the community. The professional chosen for this role will gain experience in multiple areas of the mental health field and operations of a successful mental health clinic. We are conveniently located off the Orchard exit on Overland Rd. in Boise.

Educational Requirements

· Individuals must have a high school diploma

· Ability to pass a background check

Experience Preferences

· Experience in administrative/secretarial roles

· Experience in customer service

Qualifications

· Strong verbal/written communication and organizational skills

· Strong interpersonal skills and the ability to build rapport and provide compassionate customer service to a diverse client base.

· Understanding of cultural diversity and child welfare practices

· Strong computer and typing skills with the ability to operate or learn the operations of varying computer programs.

· Efficiency with Google applications, word, excel, PowerPoint, and pdf.

· Ability to move independently or with reasonable accommodation within the facility.

· Demonstrate the ability to work with a multidisciplinary team model.

· Demonstrate the ability to work in a fast-paced environment, moving from one task to another quickly and with ease.

· Ability to pass a background check

Responsibilities

· Answer all incoming calls, taking messages, and/or routing calls to appropriate destinations

· Return all voicemails/texts/emails/faxes efficiently and in a timely manner

· Maintain office organization and cleanliness

· Ensure timely completion of tasks, including clinic director requested tasks

· Process patient payments and maintain accurate financial records

· Assist with scheduling appointments and sending client paperwork to current and/or prospective clients on time and quickly

· Manage staff timesheets/invoices and ensure payroll receives all documentation needed each pay period

· Ensure all materials and supplies are available and complete store runs to purchase supplies when needed

· Monitor incoming mail, send to appropriate departments, make electronic copies, and file mail accordingly

· Be knowledgeable about all services offered at the clinic and answer all questions from current or prospective clients

· Communicating and maintaining relationships with all departments, vendors, staff, and associates

· Updating company policies and procedures as needed

· HR coordination for new hires

· Manage internal communications

· Taking notes and creating reports for all meetings

· Creating and managing client lists for all staff

· Regularly auditing electronic health records to ensure organization and compliance

· Managing clinic waitlists

· Managing accounts receivable

· Accurately document all communication with clients, providers, and outside providers in the electronic health record. The record must be kept current, complete, and accurate always

· Attend all associated staff meetings, training, or other meetings requested by clinic director

· Maintain positive relationships and rapport with clients, family members, coworkers, and community partners

What We Offer:

· Highly Flexible Schedule

· Competitive compensation

· Access to laptops, work cell phones, iPads, Air Pods, and other technology

· Supportive and collaborative work environment

· Opportunity for career advancement

· Accommodating spaces for those of all abilities

· Private and comfortable spaces for breastfeeding mothers

Benefits:

· Health/Dental/Vision insurance monthly stipend

· Cell phone monthly stipend (if utilizing personal phone)

· Independence

If you are a detail-oriented and organized person who desires to make a positive contribution to the community and become part of a collaborative, supportive, and healing clinic, we encourage you to APPLY TODAY and take this opportunity to help others and grow in your career.

Job Types: Full-time, Part-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Professional development assistance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• admin: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Boise, ID 83705 (Required)

Ability to Relocate:

• Boise, ID 83705: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $21