What are the responsibilities and job description for the Inside Sales Representative position at Aebi Schmidt North America?
At Swenson Spreader, LLC an Aebi Schmidt brand located in Lindenwood, IL just 15 minutes South of Rockford, IL, we pride ourselves on innovation, collaboration and dedication to excellence. As part of the Aebi Schmidt Group, we are committed to delivering superior solutions to our customers as well as providing rewarding career opportunities. The specific statements shown in each section of this description are not intended to be all-inclusive. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions and physical demands.
Inside Sales Representative
Position
Process orders for merchandise received by mail, telephone, fax, e-mail or internet while ensuring customer satisfaction. Work cooperatively with outside sales and other members of the sales team to grow existing customers and create new customers while increasing customer satisfaction.
Responsibilities
- Process quotes and orders received and inform customer of any changes
- Process change orders
- Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by the customer
- Monitor production order schedules and expedite delivery per customer requests
- Maintain detailed files for documentation
- Serve as liaison with manufacturing, engineering, and shipping personnel
Qualifications
- Experience with computer programs including MAPICS, Microsoft Office, and Microsoft Outlook
- 3 years related experience.
- Excellent communication and customer service skills
- Basic math and reading skills
Benefits
- 401K with Company Match
- Health, Vision & Dental Insurance
- Life & Disability Insurance
- Flexible Spending Account
- Vacation
- Paid Holidays
ADDITIONAL RESPONSIBILITIES:
This description reflects the principal functions of the job for the purpose of job evaluation. It should not be construed as a detailed description of all the work requirements of the job nor shall be construed as giving exclusive responsibility for every function described.
EEO STATEMENT
Aebi Schmidt Group is an Equal Opportunity employer and an Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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