What are the responsibilities and job description for the AAC - Cargo Ops Assistant KOA position at Aeko Kula, LLC?
POSITION SUMMARY: The Cargo Operations Assistant provides general administrative and customer service support to Cargo Operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned): Key Responsibilities:
- Answering phones and assisting international operations by calling customers to advise that shipments or documents are ready.
- Reconciling of interline bills.
- Reconciling of Cargo handling contracts billing.
- Reconciling daily cash summary for agents to be scanned and sent to Finance
- Works closely with Sales department to research and close out claims.
- Assisting with missing freight
- Inputting information into airwaybill adjustment portal as needed
- Filing of dangerous goods and live animal paperwork
- Typing forms, reports, correspondence, and notes.
- Assisting Finance to help track down paperwork for billing purposes
- Performing routine clerical duties such as sorting, filing, relying messages.
- Assists Cargo Admin Assistant as needed.
- Other miscellaneous support duties as assigned.
MINIMUM QUALIFICATIONS:
- High School Diploma or equivalent
- One (1) year customer service experience working in an office setting
- Intermediate proficiency in MS Office (Word, Excel, Outlook)
- Typing 35 words per minute
- Familiarity with standard office equipment
OTHER QUALIFICATIONS:
- Must be able to pass a pre-employment drug test, 5-year background check, 10-year criminal history check and security threat assessment.
- Ability to multitask and take instruction and guidance.
- Highly organized, detail oriented, and exceptional phone etiquette required.
- Previous airline experience preferred.
COMPENSATION:
This position has a starting range of $18.68 to $22.41.
BENEFITS:
* Comprehensive insurance programs including medical, dental, and vision
* Company-provided benefits such as life insurance, short and long-term disability, and an employee assistance program
* Competitive 401k match program with zero vesting period
* Annual bonus and salary review programs
* Competitive paid time off, personal days, and federal holidays
* Reimbursement benefits for fitness, transportation, and tuition up to $5,250 annually
* Plus, other employee benefits and appreciation events throughout the year.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Salary : $5,250
