What are the responsibilities and job description for the Customer Support Representative (CSR) position at Aeon Specialized Consulting?
Job Description
Job Description
Our team is dedicated to providing exceptional customer experiences and building long-lasting relationships with our clients. We’re passionate about problem-solving and ensuring our customers receive support that’s timely, helpful, and knowledgeable.
As a Customer Support Representative, you’ll be the first point of contact for our customers, assisting them with inquiries, resolving issues, and guiding them through our sales process. We’re looking for a customer-focused individual with strong communication skills, a passion for service, and an ability to stay calm under pressure.
Customer Support Representative Responsibilities
- Respond to customer inquiries through in person, phone, and / or email promptly and professionally
- Identify and troubleshoot issues, providing sale solutions or directing customers to appropriate departments as needed
- Maintain detailed records of customer interactions, sales, and update account information
- Collaborate with sales team members to improve customer experience and share best practices
- Assist with customer concerns and work to find resolutions
- Support team and provide information about our products and services to new customers
Customer Support Representative Requirements
If you’re ready to make an impact by delivering top-notch customer service and boosting sales, apply today!
LI-Onsite
Powered by JazzHR
b30DIAawtO
