What are the responsibilities and job description for the Medical Information Manager position at Aequor?
Job Title : Sr Manager, Medical Quality & Compliance
Location : Lawrence Township, NJ (08648) (50% Remote)
Duration : 12 Months
Work Schedule : Mon - Fri, Business Hours
Hybrid Role : 50% in office per two-week period
Job Description :
The Manager of Medical Quality Assurance and Compliance will play an important role in the day-to-day engagement quality. The manager will have direct responsibility for reviewing worldwide cases in accordance with our policies to ensure quality measures are achieved, including analysis and feedback of quality-related data. The manager will also be involved in vendor management quality activities.
Key Responsibilities :
- Ensures Medical Information cases generated within our markets are reviewed and measured against our quality standards and reported in a timely fashion in accordance with Client policies and procedures.
- Assists with identifying quality trends and develops quality improvement plans to enhance processes and delivery of Medical Information in his / her assigned area(s).
- Ensures audit readiness both internally and externally within his / her area(s) of responsibility.
- Performs other duties and projects as assigned. Assists with maintenance of compliance-related training records in the electronic Learning Management System (LMS).
- Provides subject matter expertise during audits.
- Reviews and analyzes training and QA data to improve performance and provide excellent customer service by enhancing the customer experience.
Skills and Characteristics of Ideal Candidate :
Qualifications :
