Demo

Director, Commercial Excellence

Aerinmedical
Mountain View, CA Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 5/16/2025

Description

We are changing the standard of care for millions of untreated sufferers of ENT conditions. We improve patient access to life-changing relief through safe, practical, and effective innovation that changes how and where patients are served. Aerin differentiates itself with our commitment to providing straightforward and clinically proven products so that ENTs and their patients can make treatment decisions together without limits.

At Aerin Medical our values show up as : Aerin Mindset, Integrity, Respect, Innovation and Excellence.

As the Director, Commercial Excellence at Aerin Medical, you will be an essential part of our mission-driven team, dedicated to transforming the lives of those with untreated ENT conditions. Your role will involve contributing directly to our commitment to innovation and improved patient care.

PURPOSE OF JOB : This role will work closely with sales leadership, marketing, finance, and executive team as a member of the broader Aerin leadership team, partnering with functional areas to develop commercial plans in alignment with business strategy. This individual will build and run sales forecasts and projections, physician segmentation and targeting strategies, sales quota setting and incentive compensation, sales force productivity and effectiveness tools, field sales deployment planning, demand planning, and commercial initiatives analysis. They will also manage CRM tools and other sales operations resources.

MAJOR DUTIES AND RESPONSIBILITIES :

  • Work with the commercial team and sales leadership to develop sales forecasts and projections to include new product introductions, sales territory alignment / expansions, pricing, and channel and market segments.
  • Work with the commercial team and sales leadership to implement sales enablement processes and tools that maximize commercial effectiveness.
  • Work with the commercial team and finance to conduct regular analyses of commercial program results, providing direction for informed adjustments and investments.
  • Work with the commercial leadership to determine the monthly, quarterly and annual commercial forecast and implications for product demand.
  • Responsible for the sales incentive compensation design, implementation and communication. This includes leadership of the design and execution sales incentive plans, incentive trips, SPIFFs, etc., within assigned budget.
  • Continually evaluate and leverage technology to streamline processes and build efficiencies.
  • Act as a model leader in the organization.
  • Responsible for adherence to global regulations and company ethics, compliance and quality policies within the Commercial Operations organization and programs.
  • Support company goals and objectives, policies and procedures.
  • Other duties as assigned.

QUALIFICATIONS AND RELATED EXPERIENCE :

  • 10 years of commercial or commercial operations experience in the medical device, pharma, or biotech industries, or in management consulting serving those industries.
  • Bachelor’s degree required, preferably in Business, Finance, Accounting, or Economics. MBA or CPA desired.
  • Leadership experience in sales compensation design and execution.
  • Experience leading Salesforce.com development, including data, reports, dashboards in support of the commercial organization.
  • Excellent analytical skills to digest and quickly grasp large amounts of data and recognize key issues and trends.
  • Ability to effectively build and develop solid business processes to support business growth strategy.
  • Winning, can-do attitude. Innovative, results-oriented, customer-focused self-starter.
  • ESSENTIAL SKILLS & ABILITIES :

  • Exceptional communication and interpersonal skills required.
  • Sound business judgment and the ability to work successfully with all levels of professionals, backgrounds and perspectives.
  • Strong work ethic, self-motivation, and entrepreneurial drive are required, as are high personal values and standards.
  • Ability to achieve goals in a team environment.
  • Ability to work independently, using good judgment, initiative and analytical abilities, to accomplish short and long-range projects, anticipate likely needs, and recommend actions with minimal direction.
  • Ability to solve problems creatively; ability to adapt to changing work priorities; and ability to maintain good working relationships while dealing appropriately with sensitive and confidential matters.
  • Requires above-average analytical, reading, verbal, and written communications skills; proficiency in business English and grammar; good attention to detail to maintain records and process reports.
  • Must be able to multi-task, remain calm, and adapt to the ever-changing requirements of a dynamic company.
  • Must be available and willing to work flexible schedules, as needed.
  • BENEFITS AND PERKS :

    Our culture is rooted in our core values every day, in everything we do. Our benefits focus on the 5 dimensions of wellbeing : physical, financial, emotional, career and community. Physical benefits include Medical – PPO & HSA with co-contribution, Dental, Vision, Accident Insurance, Critical Illness, Hospital Indemnity, and onsite Tonal & Peloton. Financial benefits include HSA / FSA, 401k with company match, Lifestyle Spending Account, Long Term Disability, Life Insurance, a monthly stipend to cover phone and tech costs, employee discounts, and weekly office lunches. Emotional benefits include Employee Assistance Program, 5 free counseling sessions per issue per year, 80 hours sick leave, 13 holidays, and flexible vacation (exempt employees). Career and Learning & Development opportunities with Aerin led leadership trainings. Community initiatives which include Aerin “give back” week, family days as well as Aerin holiday giving.

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