What are the responsibilities and job description for the Operations Support Specialist position at Aero Performance and Physical Therapy PLLC?
We are seeking an experienced and reliable Receptionist who will greet and interact with customers as they enter our building. The ideal candidate has excellent communication skills, a friendly attitude, and the ability to work on their feet. Our customers are often met by our Receptionist during the first impression of their experience with our company, so they must be capable of answering phone calls and texts, directing calls to the appropriate party and handling issues that arise.
Responsibilities:
- Answer telephones and text messages.
- Billing/Insurance - Training will be provided.
- Greet and direct visitors.
- Update customer information and schedule/monitor appointments.
- Open and sort mail.
- Operate a variety of office machines, such as fax machines, photocopiers, and printers.
- Organize and maintain office supplies.
- Assist in purchasing merchandise for resale; assist in pricing merchandise according to established guidelines.
- Keep office records up to date and file documents.
- Ensure the clinic is tidy and presentable.
Qualifications
- Strong communication skills, both verbal and written.
- Proficient in Microsoft Office and Google Suite.
- Experience with customer service and administrative tasks.
- Familiarity with QuickBooks.
- Excellent organizational and time management abilities.
- Previous experience in a front desk or clerical role is a plus.
- Previous experience with medical billing is a plus.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $15 - $20