SYSTEM ADMINISTRATOR

Description

POSITION SUMMARY

The System Administrator provides design, implementation, and technical support for ASI’s corporate information systems including Windows and Linux servers and workstations, Office 365 services, database servers, Cisco-based networking, and enterprise storage technologies. The individual has primary responsibility for identifying IT-relevant requirements driven by business needs, industry regulations, or security standards and accomplishing projects to meet the need.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Administration of server and workstation operating systems. Windows Server and Workstation. Red Hat Enterprise Linux.
• Administration of common enterprise IT technologies including Active Directory, SQL Server, TCP/IP Networking, Storage-Area Networking (SAN), Backups, Hyper-V virtualization.
• Administration of cloud systems including Microsoft 365 (Entra ID, InTune, Teams, SharePoint, Exchange), Salesforce, and Jira.
• Maximize IT effectiveness by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with vendors.
• Design system configuration; direct system installation; define, document, and enforce system standards.
• Maintain uptime expectations for corporate IT systems.
• Manage the implementation and delivery of projects meeting established timelines, budgets, and expectations of functionality.
• Oversee and participates in the resolution of issues logged in the ticketing system.
• Provide mentoring to helpdesk team.
• Actively involved in establishing, implementing, and revising corporate IT Plans and Policies.
• Maintain awareness of the IT and cybersecurity landscape by continuously expanding knowledge through educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Apply industry best practices and applicable security standards to IT systems as required.
• Establish projects including defined deliverables and timelines, and ensure delivery as both an individual contributor and a project lead. 
• Prioritize as needed to balance project-based activities with day-to-day technical support and system administration needs. 

SUPERVISORY RESPONSIBILITES

This job has no supervisory responsibilities.

Requirements

EXPERIENCE REQUIREMENTS:

MID- 3-7 Years

This role requires the ability to work with business stakeholders to identify appropriate technology solutions for solving business problems. 

• 5 years managing many of the described enterprise IT technologies (Required)
• 5 years managing TCP/IP networks and related networking technologies (Required)
• 3 years managing Office 365 platforms including Exchange Online, SharePoint Online, Teams (Preferred)
• Experience with the tools and processes involved in IT asset management (Preferred)
• Experience with helpdesk ticketing software (Preferred)
• Flexibility to schedule work around core business hours or on-demand when necessary (Required occasionally)
• Relevant technical certification(s) (Preferred)

EDUCATION REQUIREMENTS:

4-year degree with a technical major, or equivalent experience.

ADDITIONAL REQUIRED SKILLS AND ABILITIES

• Ability to develop and maintain positive working relationships with internal and external customers.
• Ability to adapt communication style and messaging to different audiences.
• Ability to manage multiple priorities and projects simultaneously, ensuring stakeholder expectations are managed appropriately.
• Ability to work in a project-oriented, fast paced environment to meet deadlines.
• Proficiency in common business software (Microsoft Office – Word, Outlook, Power Point, Excel)

EMPLOYMENT REQUIREMENTS

• Due to contractual requirements must be a United States Citizen
• Must be able to pass an initial background check.
• Must be able to obtain and maintain an active Department of Defense security clearance. Employee/selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information (as required)
• Must be able and willing to travel within the Central Florida region (0 – 10%)
• ASI is a Drug Free Workplace where applicants and employees are required to successfully pass pre-employment and Random drug testing.

PHYSICAL REQUIREMENTS

Typically employees sit comfortably to do their work, interspersed by brief periods of standing, walking, bending carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives.

Additional skills may be required to perform additional task(s) specific to work location, department or line of business.

WORK ENVIRONMENT

Work is primarily performed in an office environment consisting of offices and cubicles with low to moderate noise and bright or dim lighting. The work is fast-paced and sometimes involves extreme deadline pressures. The nature of the work requires a high degree of teamwork and cooperation with other members of the staff as well as external customers.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

The following policies apply to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation benefits, social and recreational programs, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws.

Candidate Reasonable Accommodation

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify Aero simulation, Inc. by e-mail at jobs@aerosimulation.com or by calling directly at 813-867-4447.

ADA Policy

It is the policy of ASI to comply with all the relevant and applicable provisions of the Americans with Disabilities Act (ADA) and its Amendments. ASI will not discriminate against any qualified employee or job applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. ASI also will make reasonable accommodation wherever necessary for all employees or applicants with handicaps, disabilities, provided that the individual is otherwise qualified to safely perform the duties and assignments connected with the job and provided that any accommodations made are not an undue hardship for ASI.

Equal Employment Opportunity

ASI is proud to be an Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, domestic/civil partnership or marital status, national origin, disability, status as a protected veteran or any other characteristic protected by law. We strive for everyone to be valued, connected, and empowered to reach their potential and contribute their best.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise, have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.