What are the responsibilities and job description for the Front Desk/Hygiene Coordinator position at Aesthetic & Family Dentistry of Washington?
We are currently looking for a qualified Front Desk/Hygiene Coordinator to join our modern and sophisticated dental office. You have experience working in a professional environment, communicating with clients or patients. This position provides oversight for hygiene scheduling and new patients, and is otherwise a focal point of patient communication and scheduling, working in tandem with the billing and treatment coordinators.
The right candidate must have the following attributes:
- An excellent and confident communicator, and genuine people-person
- Attention to detail, understands insurance billing, and able to multi-task
- Great team player
- Proactive and self-motivated
- Resilience and persistence
- Knowledge of dentistry is preferred but not necessary. We will train the right individual.
We offer a friendly and supportive working environment, competitive salary and benefits, training opportunities and professional growth.
COMPENSATION
- $20 - $25 / hour
RESPONSIBILITIES
- Greets all patients and visitors in a warm, sincere, and helpful manner
- Manages inbound phone inquiries and routes calls accordingly
- Schedules and confirms patient appointments
- Assists with and advises on marketing for the office
- Maintains a neat, clean office and reception area
- Provides administrative assistance as needed
- Attends all staff meetings, trainings, and educational classes as required
- Performs other duties as assigned
QUALIFICATIONS
- College degree preferred; minimum of high school diploma with some post high school education or training
- Two years of relevant experience preferred
- Helpful attitude and friendly demeanor
- Highly professional and dependable
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
- Excellent telephone skills
- Strong computer and internet skills, including Microsoft Office suite
- Experience with dental practice management software a plus
BENEFITS
- Health Insurance
- Paid Vacation
- Sick Time
- Paid Holidays
- 401(k)
- Competitive Pay
- Performance Bonus
- Transit/Parking Allowance
Salary : $20 - $25