Patient Care Coordinator

Naples aesthetic and reconstructive plastic surgery practice with highest standards of quality and commitment to patient satisfaction is seeking a patient coordinator/liaison to assist in surgical coordinating and provide superb customer service to our patients.

Job entails greeting and interacting with patients, advise those considering procedures about fees, and schedule surgeries. You must be personable and enthusiastic, as well as conscientious and highly attentive to detail. Excellent writing, verbal and communication skills and computer proficiency are essential. Prior experience at an aesthetic practice catering to sophisticated clientele, experience in marketing or customer service are a plus.

Interested candidates should include a cover letter detailing how your skills and experience qualify you for this position, along with a copy of your resume.

Essential skills include:

- Outstanding customer service and luxury experience mindset

- Ability to take initiative and work independently as well as collaboratively

- Efficient time management, multitasking, and attention to detail

- High level of self-motivation, organization and responsibility

- Excellent communication and problem solving skills

- Discretion and ability to keep confidential information private

- Interest in plastic surgery, beauty, wellness, health

Duties include:

- Meet with patients, provide information on procedures and services

- Answer telephone calls and email inquiries

- Follow-up on inquiries from prospective patients

- Schedule office consultations, appointments, and surgeries

- surgery scheduling, create quotes / invoices, and collect all fees

- Assist with practice marketing including social media marketing

- Work alongside physician in patient consults.

- Manage Schedule

- Promotional programs, social media, etc.

Required/ desired qualifications:

- Computer skills including Microsoft Office (Word, Excel, Power Point)

- High ethical standards and integrity

- Reliable, punctual, and accountable

- Work experience in aesthetic/cosmetic plastic surgery or dermatology preferable; marketing and customer relations experience helpful

- Be accommodating to patients, with a high level of professionalism and confidentiality- ---- Professional appearance and attire

Specifics:

- Full time position

- Salary commensurate with experience

Job Type: Full-time

Job Type: Full-time

Pay: $29.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Tips

Work Location: In person

Salary : $29 - $30