What are the responsibilities and job description for the Medical Front Desk Receptionist position at Aestique Plastic Surgery & Spa?
About Us
Aestique Plastic Surgical Associates is a premier provider of medical and aesthetic services, offering cutting-edge treatments and an exceptional patient experience. We are seeking a friendly, professional, and organized Front Desk Medical Receptionist to join our team and provide outstanding support to patients and staff.
Position Summary
The Front Desk Medical Receptionist is the first point of contact for our patients and plays a vital role in creating a welcoming and professional environment. This position involves answering and triaging phone calls, scheduling appointments, managing patient check-in and check-out, and assisting with administrative tasks to ensure smooth office operations.
Responsibilities
Phone Management:
- Answer and triage incoming phone calls in a professional manner.
- Direct calls to the appropriate staff or department.
- Provide information to patients about services, appointment availability, and office policies
Scheduling:
- Schedule, reschedule, and confirm patient appointments.
- Coordinate with providers and staff to ensure an efficient appointment flow.
- Assist patients in understanding pre-appointment requirements or procedures.
Patient Interaction:
- Greet patients upon arrival and ensure a warm and welcoming environment.
- Check patients in and out, verify insurance information, and collect necessary forms.
- Address patient questions or concerns with professionalism and empathy.
Administrative Support:
- Maintain accurate patient records in our electronic medical record (EMR) system.
- Collect payments and issue receipts for services rendered.
- Assist with maintaining office supplies and inventory.
- Ensure the reception area is organized, clean, and well-stocked.
- Other duties as assigned
Qualifications
- High school diploma or equivalent (required); additional administrative or medical office training (preferred).
- Previous experience in a medical or customer service role (preferred).
- Proficient in using electronic medical records (EMR) and scheduling software.
- Excellent communication and interpersonal skills.
- Ability to multitask and remain calm in a fast-paced environment.
- Strong attention to detail and organizational skills.
What We Offer.
- Comprehensive benefits package, including health insurance and PTO.
- Opportunities for professional growth and development.
- A positive and supportive team environment.
How to Apply
If you are a friendly, organized, and customer-focused individual who is passionate about providing excellent patient care, we would love to hear from you! Please submit your resume and a brief cover letter detailing your experience and qualifications.
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $17
