What are the responsibilities and job description for the Front Desk Representative position at Afc Fitness?
Join Afc Fitness, a dynamic health club dedicated to providing an exceptional member experience. We are seeking a Customer Service Representative to join our team and play a vital role in delivering outstanding service to our members.
In this role, you will be responsible for managing the front desk, handling membership sales, and addressing member concerns in a professional and courteous manner. Your primary responsibilities will include:
- Ensuring a warm welcome for members at the front desk
- Selling memberships and processing transactions accurately and efficiently
- Responding to member inquiries and resolving issues promptly
To succeed in this role, you must possess excellent communication and problem-solving skills, be able to multitask effectively, and maintain a positive attitude in a fast-paced environment. Prior experience in customer service or health clubs is preferred but not required.
Afc Fitness offers a comprehensive training program and opportunities for career advancement. If you are committed to delivering exceptional service and building lasting relationships with our members, we invite you to apply for this rewarding opportunity.