What are the responsibilities and job description for the Membership Experience Coordinator position at Afc Fitness?
Afc Fitness is a community-driven health club dedicated to helping our members achieve their fitness goals. We are seeking a Membership Experience Coordinator to join our team and contribute to creating an exceptional member experience.
In this role, you will be responsible for providing personalized support to our members, answering phone calls, and addressing member concerns in a timely and professional manner. Your primary responsibilities will include:
- Coordinating member events and activities
- Responding to member inquiries and resolving issues promptly
- Maintaining accurate records and performing administrative tasks as needed
To succeed in this role, you must possess excellent communication and interpersonal skills, be able to multitask effectively, and maintain a positive attitude in a fast-paced environment. Prior experience in customer service or health clubs is preferred but not required.
Afc Fitness offers a supportive work environment and opportunities for career advancement. If you are passionate about delivering exceptional service and creating memorable experiences for our members, we encourage you to apply for this exciting opportunity.
