What are the responsibilities and job description for the Customer Relationship Ambassador position at AFC?
About AFC
AFC is a leading provider of financing solutions to independent car dealers across North America. Our mission is to fuel the entrepreneurial dream in our community by providing innovative financial products that help dealers build their businesses.
Job Description
We are seeking a Relationship Specialist to join our team in Vermont and Northern New Hampshire. The successful candidate will be responsible for building and maintaining strong relationships with current and prospective customers, identifying new business opportunities, and growing AFC revenue while balancing risk.
Key Responsibilities
- Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues
- Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships
- Manage, service, and balance risk on customer accounts
- Embrace our culture of supporting others' success as they grow in their role
Requirements
- A minimum of three to five years of experience in customer-facing, sales, or sales support roles
- A valid driver's license with reliable and dedicated transportation
- Ability and desire to frequently travel within your market to support our current and prospective customer base
What We Offer
- Competitive pay
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) or RRSP (Canada) with company match
- Paid Vacation, Personal, and Sick Time
- Paid maternity and paternity leave (US)
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Becoming Part of Our Team
If you are passionate about building meaningful relationships with customers and have a strong background in sales or sales support, we encourage you to apply for this exciting opportunity.
