Referral Coordinator

Spring Office - Referral Coordinator

Dynamic medical office is in search of an EXPERIENCED family practice Referral Coordinator to assist providers/medical assistants in obtaining referrals and prior authorizations for their patients.  This position is a full-time position for Spring, Texas location.

Essential Job Duties

• Coordinating with providers, medical assistants and patients to prepare referrals when required.
• Coordinating with providers, medical assistants and patients to prepare prior authorizations when required.
• Properly record information in the patient’s electronic medical record.
• Schedule patient appointments for patients in our office, the offices and facilities patients are referred to.
• Make follow-up calls to patients.
• Make follow-up calls to other physician offices and facilities.
• Perform administrative office tasks.
• Provide assistance at the front desk.
• Key data into computer to maintain clinic and patient records.
• Scan documents and attach to patient’s electronic medical records.
• Other duties may be assigned.

Required

• High School Diploma or equivalent
• Graduate of an accredited Medical Assistant program
• Current healthcare professional level CPR certification
• Knowledge and experience with referrals and prior authorizations with a variety of insurances
• Knowledge of internet software, spreadsheet software, and word processing software
• Knowledge and experience with electronic medical records; specifically, Epic is a plus!
• Must be a team player
• Polite, friendly, and professional manner required
• Must be accurate and detail oriented
• Must have a proven history of being dependable at previous employment
• Family Medical Practice experience a plus!
• Bilingual (English/Spanish) is a plus!
• Knowledge of insurance plans is a plus!