What are the responsibilities and job description for the Automotive Service Receptionist/Advisor Assistant position at Affinity Automotive Services, Inc?
Are you an organized, customer-focused individual with a passion for delivering excellent service? We are seeking a friendly and detail-oriented Automotive Service Receptionist/Advisor Assistant to join our team at Affinity Automotive Services. This is a key position where you will be the first point of contact for our customers, ensuring they receive a warm welcome and efficient service.
Key Responsibilities:
- Greet and assist customers in a professional and friendly manner
- Answer incoming phone calls, schedule appointments, and manage the Text messages and online service appointments
- Maintain accurate customer records and service history
- Communicate with customers regarding repair status and estimated completion times
- Process payments, invoices, and related administrative tasks
- Support the service team with Vehicle and Parts check in, clerical duties and data entry
Qualifications:
- Previous experience in a receptionist, customer service, or administrative role (automotive experience preferred but not required but must have some automotive interest and passion.)
- Excellent communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Proficiency in Google/ Android Tablets and ability to learn industry-specific software
- Strong attention to detail and commitment to providing a positive customer experience
What We Offer:
- Competitive pay based on experience
- Opportunities for growth and advancement
- A supportive and collaborative work environment
- Paid training and professional development
How to Apply:
If you're ready to be a part of a dynamic team and provide exceptional customer service, we want to hear from you! Send us your resume
Help join us and help keep our customers on the road with confidence!
Salary : $25,000 - $35,000
