What are the responsibilities and job description for the Front Desk Assistant position at Affordable Dentures & Implants - Champaign, IL?
We are looking for a compassionate, friendly person with strong attention to detail, can think on their feet and problem solve, and is a good listener. Our Front Desk Agent will be directly handling the needs of many of our clients and will be responsible for processing client accounts, providing the highest level of customer service, answering questions about policies and procedures, handling difficult conversations tactfully, and making sure all paperwork is filled out accurately.
Responsibilities:
- Answer calls from customers.
- Answer questions from customers.
- Ensure that reservations are correctly entered into the computer.
- Mark reservations as confirmed or decline them as appropriate.
- Tell customers when their room is ready.
- Receive payments from customers who are checking out of their hotel room.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $16 - $20