What are the responsibilities and job description for the Front Desk Associate position at Affordable Dentures & Implants?
We're seeking an experienced Front Desk Associate! Come join our team for a rewarding career and opportunity to grow.
If you would enjoy setting the stage for a new patient to have a WOW interaction when they call to set up an appointment, this job is for you!
If you would enjoy talking to patients about getting on the road to healthy and changing their smile for life and how YOU can make that happen, this job is for you!
We are an established yet still growing practice looking for someone who is ready to join a team that provides full-service patient care. The perfect candidate will have dental customer service experience and a commitment to providing an incredible patient experience. This position will be primarily communicating face-to-face with patients in our office with additional follow up phone responsibilities. You must be comfortable presenting treatment plan options and handling the financial part of every transaction including securing payment plans and collecting payments.
Together with your dentist and lab professional, you can be part of delivering life-changing tooth replacement care to thousands of patients every year. There are so many excellent reasons to be part of our talented, compassionate team:
- Generous benefits package, including healthcare and 401K
- Opportunity with an established, yet fast-growing and innovative industry leader
- Development potential through superior training and education
- No nights or weekends
- Changing patient smiles from top to bottom
Serving the underserved
Responsibilities:
- Assist with running all operations of this dental practice
- Presentation of treatment plans
- Explanation of financing options
- Answering and handling phone calls
- Schedule optimization
- Check patients in/out
- Building strong relationships with patients
- Effectively and efficiently manage patient lobby while maintaining professional standards, and ensure that all interactions between the doctor, staff, and patients run as smoothly as possible
Qualifications:
- Financing experience, preferred
- Assisted with presenting and discussing treatment plans
- Strong organizational and management skills
- Experience handling dental office finances (i.e. accounts receivable, billing, records)
Open to cross-training in all aspects of the day-to-day operations
- High School Education or equivalent
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- Paid sick time
Schedule:
- Monday to Friday
- No weekends
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Huntington, WV (Cabell County) (Required)
Ability to Relocate:
- Huntington, WV (Cabell County): Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $23
