What are the responsibilities and job description for the Manager, Sales Order Operations position at Affordable Personnel Services?
Looking for someone out of a Software Product Company or High-Tech Manufacturer.
Responsible for the management of all facets of the day-to-day activities within the Sales Order Administration group inclusive of Sales order review, Sales order entry, shipment, invoicing with specific focus placed on adhering to revenue recognition rules, revenue reconciliation and Sarbanes-Oxley compliance and to ensure conformance to all policies and established practices. 15% bonus with salary range 130-150
Looking for someone with strong Order Management and Sales Operations experience and Strong Leadership skills. You will support the firms largest booking dollars and volume across all Operating Companies. You will manage 5 Sales Order Administrators. Someone focused on Order Management Operations.
Essential Duties and Responsibilities
- Oversee daily activity performed by Sales Order Administrators to ensure timely and accurate entry of sales orders into an order entry system within established timeframes.
- Develop, design and implement processes, procedures and reporting required as the result of the company’s position on achieving and maintenance of Sarbanes-Oxley compliance.
- Review sales programs and non-standard orders to address and resolve revenue recognition issues in accordance with GAAP.
- Work with sales and / or customer to resolve issues that impact revenue to achieve a resolution acceptable to both the customer and the company
- Respond to non-routine questions from salespeople or customers about booking, pricing and revenue recognition policies and procedures.
- Work with Contract Administration to ensure that customer contracts appropriately protect the company from a financial perspective.
- Work closely with cross-functional groups within Finance to develop and implement processes and procedures to align the group with GAAP requirements as well as best practices.
- Generate reports and analyze financial data used for financial reporting.
- Act as liaison with Manufacturing for delivery dates and communicate to sales or customers as needed.
- Prepare periodic reports with respect to order tracking and status as required (monthly, quarterly, annually).
- Ensure accurate and timely retention and management of all department and customer related files.
- Ensure and maintain full responsibility for the integrity of the data within the database. Devise departmental metrics to measure the quality of data, orders entered and turnaround time for bookings. Monitor and provide corrective action on such activity as needed.
- Maximize efficiencies within the department, as well as cross-functionally, through continuous improvement methods and systemic approaches, while developing and implementing changes to existing processes to improve the customer’s experience, quality and delivery performance.
- Develop, communicate and implement goals and action plans to achieve both departmental and corporate objectives.
B.S. in Finance or Business Administration.
