What are the responsibilities and job description for the Hotel Front Desk Clerk (PART TIME) position at Affordable Suites Warren?
Description
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Responsibilities
- Perform regular bookkeeping duties : make sure hotel guest information is current and correct
- Handle customer complaints as necessary
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Communicate with housekeeping to make sure guest rooms are ready
Qualifications
