What are the responsibilities and job description for the Premium Expereince Host position at After Midnight Group X LLC?
Uptown Hospitality Inc, the company behind the Twin Cities biggest and best Nightclubs, Reign and Vanquish, is seeking hospitality driven men and women for its' host team to work in a fun atmosphere with amazing guests in a fast-paced environment. Host/Hostess responsibilities include being the first point of contact for our Table Reservation guests, welcoming, checking in and organizing group’s, managing reservations via a handheld tablet based app and escorting guests to their private areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive till their departure. Ability to learn quickly and communicate with a team in a large venue will contribute to your success.
• Previous work experience as a Host or Server
• Professional appearance and attire required
• Understanding of restaurant/venue etiquette
• Experience in managing reservations, iPad based app experienced preferred
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor your surroundings
• Good physical condition to walk and stand during an entire shift
Responsibilities:
• Represent and uphold a high level of standards
• Welcoming guests to the venue, being the most hospitably first point of contact
• Managing reservations and assisting guests with their reservations
• Escort customers to assigned suites
• Introducing client to Server and communicating special requests or needs
• Utilizing an iPad based reservations app
• Upgrade and sell suites as new reservations
• Maintain a clean reception area
• Answer incoming calls and address customers’ queries
Salary : $18
