Shipping and Receiving Clerk

Position Summary:

Ag Express Electronics is seeking a Shipping and Receiving Clerk who will be responsible for ensuring the efficient handling of incoming and outgoing shipments. This position plays a crucial role in maintaining accurate inventory records, processing orders, and coordinating with various departments to meet customer demands. The Shipping and Receiving Clerk encompasses responsibilities such as handling outbound shipments, conducting precise inventory transfers, and maintaining accurate documentation. Attention to detail and organizational skills are essential in ensuring meticulous documentation, unpacking, and organizing inventory, thereby contributing to the smooth operation of our logistics processes, and ensuring operational efficiency.

This position is located at our Des Moines, Iowa facility.

Key Responsibilities:

Shipping:

• Receive in, inspect, and document incoming shipments of goods, materials, or products.
• Verify the accuracy of deliveries against accompanying documents such as packing slips or purchase orders.
• Performs packaging, labeling, and preparation of outgoing shipments for delivery to customers, suppliers, or other destinations.
• Selects appropriate shipping methods, arranges transportation, and ensures timely dispatch.
• Closely monitor emails to fulfill orders accurately and efficiently.
• Ensures outbound parts and repair shipments are packed securely, processed accurately, and shipped efficiently to their destinations.
• Handles credit card transactions securely and in accordance with company policies and procedures.
• Communicate with suppliers, carriers, and freight forwarders to coordinate pickup and delivery schedules, resolve shipping issues, and ensure timely arrivals of shipments.

Inventory Management:

• Maintains accurate inventory records by updating databases or inventory management systems.
• Tracks stock levels, conducting periodic counts or audits, and identifying discrepancies or shortages.
• Address shipping and inventory-related issues promptly and proactively to minimize disruptions and maintain operational efficiency.

Documentation:

• Creates and maintains detailed records of all shipping and receiving activities.
• Records shipment details, tracking numbers, delivery confirmations, and any relevant documentation for regulatory compliance.

Quality Control:

• Inspects incoming and outgoing shipments for quality and accuracy.
• Verifies the accuracy of shipping destination information to prevent delivery errors and delays.
• Identifies damaged or defective items, initiating returns or exchanges, and communicates discrepancies to the appropriate parties.

Safety and Compliance:

• Adheres to safety protocols and regulatory requirements related to handling, storage, and transportation of goods.
• Follows proper procedures for handling hazardous materials and ensuring compliance with shipping regulations.
• Organizes and maintains the receiving area, including keeping it clean, orderly, and free of obstructions.
• Performs equipment maintenance and ensures compliance with safety standards.
• Ensure Precise Shipping Destination Information: Verifying and ensuring the accuracy of shipping destination information to prevent delivery errors and delays.

Receiving:

• Unpack incoming shipments with meticulous attention to detail and conducting quality inspections to ensure items meet specifications and standards.
• Coordinate and facilitate the transfer of inventory between different locations or departments within Ag Express Electronics.
• Compare packing slips received with corresponding purchase orders to ensure accuracy and facilitate proper tracking of inventory.
• Organize and stock received inventory to facilitate easy access, retrieval, and inventory management.

Data Entry:

• Record customer data accurately, including billing, return, and repair information, to maintain up-to-date records and ensure accurate customer communication and service.
• Utilize Acumatica ERP software proficiently for basic inventory management tasks, such as data entry, inventory tracking, and reporting.
• Collaborate with the management team to support and assist with additional responsibilities or special projects as needed to ensure the smooth operation of shipping, receiving, and inventory management processes.

Skills and Qualifications:

• Strong organizational and multitasking skills.

• Ability to work independently and as part of a team and adapt quickly in a fast-paced, dynamic environment.
• Proven communication skills, both verbal and written, necessary for effective collaboration with coworkers and managers.
• Meticulous attention to detail with demonstrated ability to use good judgment in demanding situations.
• Positive approach to navigating challenges with a solutions-oriented approach, ensuring customer satisfaction.

Education and Experience:

• Education: High school diploma or GED required.
• Experience: Previous experience in shipping, warehouse operations, or logistics preferred.
• Computer Skills: Ability to use standard office equipment and computer applications such as MS 365. Familiarity with shipping software and inventory management systems is advantageous.

Physical Requirements:

• Manual Dexterity: Ability to manipulate small components, connectors, and wires with precision and accuracy during the assembly and testing of electrical systems.
• Lifting and Carrying: Occasionally, the role may involve lifting and carrying equipment, tools, or materials weighing up to 50 lbs.
• Standing and Walking: Some tasks may require standing and walking around the facility for limited periods of time, such as collaborating with coworkers and testing certain equipment.
• Visual Acuity: Good eyesight and visual acuity are important for reading technical diagrams, inspecting electrical components, and identifying small details during the repair and testing process.
• Sitting for Extended Periods: Much of the work may be conducted at a desk or workstation, requiring the ability to sit for extended periods
• Repetitive Motion: Some tasks, electronic assembly or testing, may involve repetitive motions of the hands, arms, or fingers. Ergonomic practices should be followed to minimize the risk of repetitive strain injuries.
• Safety Awareness: Awareness of and adherence to safety protocols and procedures is essential when working with electrical systems and equipment to minimize the risk of electrical hazards or accidents.

Ag Express Electronics is committed to providing reasonable accommodation for employees with disabilities and ensuring a supportive work environment. Candidates are encouraged to discuss specific needs during the application process.

Benefits:

Ag Express Electronics offers a leading benefits package as highlighted below:

• Employer-Sponsored Benefits: Medical, Dental, Group Life, Short-Term Disability (STD) with buy-up options
• Voluntary Benefits: Vision, Healthcare and Dependent Care Flexible Spending Account(s) (FSA), Life Insurance
• 401(k): Safe Harbor 401(k) including an annual 3% company contribution and Profit Share funded annually at the discretion of Ag Express Electronics.
• Employee Stock Ownership Plan (ESOP): Contribution funded annually at the discretion of Ag Express Electronics.
• Paid Time Off (PTO): PTO allowance to support work-life balance and provide employees with opportunities for rest, relaxation, and personal pursuits.
• Holiday Benefits: Recognition and observance of holidays by Ag Express Electronics, allowing employees to celebrate.
• Flexible Hours: Flexible work hours empower employees to have greater control over their work schedules, fostering a better work-life balance and increased flexibility to accommodate personal commitments.
• Educational Assistance: Support for employee development through educational assistance, including financial support for further education or professional certifications relevant to their roles, ensuring continuous learning and growth opportunities.
• Casual Dress Environment: Enjoy a casual dress environment at work, with company-provided branded clothing to promote comfort and a sense of belonging among employees.

Ag Express Electronics is an Equal Opportunity employer. We do not discriminate based on race, religion, color, sex, gender, identity, sexual orientation, age, national origin, veteran status, or any other basis covered by appropriate law.

About Us:

Ag Express Electronics is a leading provider of innovative electrical solutions for agricultural, construction, and industrial applications. We specialize in designing custom electrical harnesses and distribution systems to meet the unique needs of our clients. Our team is dedicated to delivering high-quality, reliable, and efficient solutions that exceed customer expectations.