What are the responsibilities and job description for the Front desk receptionist/optician position at Agape Family Services?
```Job Overview```
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations. The ideal candidate will have excellent communication skills and the ability to multitask in a fast-paced environment.
```Responsibilities```
- Greet and welcome patients, visitors, and clients with a warm and friendly demeanor------ Take and record patient vitals
- Answer phone calls, schedule appointments, and provide information to callers
- Check-in patients, verify insurance information, and collect co-pays
- Maintain patient records and update necessary information in the system
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Coordinate with other departments to ensure efficient flow of information
- Handle sensitive and confidential information with professionalism and discretion
```Qualifications```
- High school diploma or equivalent required
- Previous experience as a receptionist or in a customer service role required
- Knowledge of medical terminology and coding is a plus
- Familiarity with Epic or other electronic medical record systems is preferred
- Strong attention to detail and ability to maintain accuracy in data entry
- Excellent communication skills, both verbal and written
- Proficient in using computer software such as Microsoft Office Suite
- Ability to handle multiple tasks simultaneously while maintaining a positive attitude
We need someone who can work great alone and with others. Being willing to answer the phone is absolutely necessary, as it is the only way patients can schedule appointments. If you work best alone and are interested, then apply now!
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Flexible schedule
- Tuition reimbursement
Schedule:
- Choose your own hours
- Day shift
- No nights
- No weekends
Supplemental pay types:
- Bonus opportunities
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $15 - $17