What are the responsibilities and job description for the Agriculture Technical Customer Support Intern position at agco.valhalla.stage?
Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.
As an intern, you will be an important part of the team right from the start and can look forward to exciting work. We are interested in your ideas as it is often our intern and their new perspective that helps us progress. With this, you can make a significant contribution to our company's success! At AGCO, you will gain valuable practical experience that will really help you get ahead. This internship is with the PTx Trimble team and located in Westminster, CO Part-Time from January – June 2025. PTx Trimble empowers farmers with reliable, user-friendly precision ag technology that enhances productivity, profitability, and sustainability throughout the entire agricultural supply chain.
The Agriculture Technical Support Internship provides a basic level of assistance to business partners, resellers, end-users along with internal teams relating to product information and technical support. The experience provides an opportunity to interact with Precision Agriculture and GPS systems.
Your Impact
- Provide fast and efficient Tier 1 customer service to business partners, dealers and end users.
- Redirect incorrectly routed cases submitted in the region to Priority Support.
- Work closely with Priority Support for technical support and product issues.
- Provide input to team and manager on competitive products and activities.
Your Experience and Qualifications
- Candidates currently pursuing their undergraduate, associates degree, or trade school certificate in engineering, agriculture, agriculture business, or a related field.
- Customer service experience or experience in a customer-facing role.
- Possesses strong communication skills, both verbal and written.
- Fluent in English, multilingual accepted.
- Ability to collaborate with team members both in person and virtually (email, phone, conference calls).
- Must be a team player and be able to leverage resources through sound organizational skills and teamwork.
- Possess strong problem-solving skills.
- Must demonstrate and project a high level of energy and enthusiasm.
- Experience working in the agriculture field or having an agriculture related background.
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.
Join us as we bring agriculture into the future and apply now!
AGCO is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
