What are the responsibilities and job description for the Front Desk Coordinator / Patient Care Liaison position at Ageless Aesthetics?
Ageless Aesthetics, a premier medical spa in Greenwood, IN, is seeking a Front Desk Coordinator / Patient Care Liaison to be the face of our practice and ensure a seamless experience for our clients. This key role is perfect for someone with a background in medical aesthetics, medical assisting, or office management who thrives in a fast-paced, client-focused environment.
Key Responsibilities:
- Greet and check in clients, providing a warm and professional first impression.
- Coordinate patient flow and assist clinical staff to maintain efficiency.
- Schedule appointments, manage client records, and handle payments.
- Educate clients on treatments, skincare products, and memberships.
- Open and close the office, ensuring everything is ready for the day.
- Maintain a clean, organized front desk and lobby area.
- Address client inquiries and concerns with a positive and solution-oriented approach.
- Communicate with the owner/manager to ensure smooth daily operations.
- Support marketing efforts by engaging with clients on promotions and events.
Qualifications:
- Experience as a front desk associate, office manager, or medical assistant in a med spa, dermatology, or aesthetics setting is preferred.
- Outgoing personality with a passion for customer service.
- Strong attention to detail and the ability to multitask.
- Reliability and professionalism in all interactions.
- Tech-savvy with experience using scheduling software and electronic records.
- Team player with a willingness to assist where needed.
Why Join Ageless Aesthetics?
- Be part of a growing, high-end medical spa with a supportive and friendly team.
- Enjoy a positive work environment where client satisfaction is the top priority.
- Competitive pay with potential for bonuses and growth.
If you’re passionate about aesthetics and love working with people, we’d love to hear from you!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $20 - $25