Client Relations Coordinator - Aesthetics Spa

Aesthetics Med Spa is looking for a personable front desk receptionist. Candidate should be a reliable, team oriented, and a highly motivated person. Social media and sales experience is a plus. The ideal candidate must be friendly and cheerful, welcoming all clients & visitors that walk into our facility. You must be organized and able to multi-task, especially under pressure. We are looking for a real team player who has excellent customer service skills.

Job Requirements

• 2 YEARS EXPERIENCE WORKING in a MEDICAL/AESTHETICS OFFICE is preferred).
• Must possess knowledge of aesthetic treatments and procedures ( injectables, facials,lasers, etc.)
• Must be able to take initiative and keep busy.
• Must be able to work some Saturdays and close the spa daily.
• Have own transportation to/from work
• Computer experience, Word, Excel, and basic internet.
• Excellent work ethic and phone etiquette.
• Attention to detail

This position includes some of (but not limited to) the following duties:

• Greet clients and other customers over the phone and in person.
• Scheduling appointments.
• Checking clients in and out.
• Effectively communicate information to clients and staff.
• Data Entry, creating charts, filing
• Daily Maintenance of Lobby, reception and restroom (making the spa presentable and tidy throughout the day)
• Receiving packages and mail
• Posting on our social media platforms daily
• Taking before and after photos of patients
• Taking inventory on retail supply

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Summary

As a Client Relations Coordinator at our Aesthetics Spa, you will be instrumental in delivering outstanding customer service and fostering strong client relationships. Reporting to the Spa Manager, your core responsibilities will include managing client inquiries, providing information on aesthetic treatments, and ensuring a seamless experience through effective communication and phone etiquette. Your premium skills in sales and multilingual communication will enhance client engagement, while your proficiency in Microsoft Office and social media management will support our marketing efforts. Join us to make a significant impact in a vibrant and client-focused environment.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• Paid time off

Shift:

• 8 hour shift
• Day shift

Ability to Commute:

• Whitesboro, NY 13492 (Required)

Ability to Relocate:

• Whitesboro, NY 13492: Relocate before starting work (Preferred)

Work Location: In person

Salary : $18 - $24