Retention Specialist

Our Company

Agent Boost Marketing is an industry leader in technology, training, support, compliance, strategy and sales. Our agents nationwide assist and educate consumers with their Medicare and health insurance choices. By offering Medicare Advantage, Medicare Supplements, Prescription Drug Plans, subsidized health plans, traditional health, short term medical and ancillary products we're able to provide comprehensive, high-quality and affordable health coverage to all Americans.

The Position

Using our CRM and dialer, make outbound calls and receive inbound calls from Medicare beneficiaries that are "at risk" or have questions regarding their Medicare benefits. Perform benefit comparisons and assist our current clients with enrollments into plans and products that are most suitable via our provided enrollment tool.

What We're Offering:

• Competitive Industry Pay, base pay OT and commissions
• Target Annual Compensation of $60,000-$75,000
• Commissions
• Retention Bonus
• Health benefits
• PTO and paid company holidays
• Dental and Vision
• 401k
• Professional Development
• Job Stability in a growing industry

Qualifications:

• Possess a valid driver’s license and a source of reliable transportation.
• Possess strong presentation, persuasion, and negotiation skills with the ability to close sales.
• Be people-oriented, customer-focused, and professionally assertive in maintaining client relationships.
• Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills.
• Have excellent time management skills, thrive in a team environment, and technology and computer proficiency including call center and CRM experience
• Previous experience in customer service or call center preferred

If you are passionate about providing exceptional customer service, have excellent communication skills, and enjoy building relationships, we invite you to apply for the position of Retention Specialist. As a Retention Specialist, you will play a crucial role in analyzing customer needs, addressing their concerns, and ensuring their satisfaction. Join our team today and be part of a dynamic and rewarding work environment.

To apply, please submit your resume along with a cover letter highlighting your relevant experience. We look forward to reviewing your application.

Job Type: Full-time

Pay: $59,977.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• No nights

Experience:

• Sales: 1 year (Required)
• Customer service: 1 year (Required)
• Call center: 1 year (Preferred)

License/Certification:

• Accident & Health Insurance License (Required)

Ability to Relocate:

• Lehi, UT 84043: Relocate before starting work (Required)

Work Location: In person