What are the responsibilities and job description for the Solar Retention Specialist position at ZEO Energy?
This role will be 100% commission based pay
About Us:
Founded in 2005, Sunergy Renewables (now Zeo Energy) is a vertically integrated residential solar company. We are in the energy efficiency business with installations on over 16,000 homes nationwide. We pride ourselves on being committed to quality and have established high standards to control and guarantee the quality of our work. From sales to installation to customer care, everything we do is in-house. Focused on rapid expansion, our company became a publicly traded company in March of 2024, solidifying a spot in the upper echelon of US residential solar. At Zeo Energy, you'll have the opportunity to be part of an industry leader, drive meaningful change in the renewable energy space, and help shape a sustainable future—while growing your career alongside a dynamic, forward-thinking team.
Job Description:
Position Overview:
As a Solar Retention Specialist, you will play a pivotal role in project management by progressing stagnant accounts and clearing stipulations to ensure the smooth operation and success of our solar energy projects. Your primary responsibility will be to address customer concerns, resolve issues, and maintain positive relationships to enhance customer retention. The ideal candidate is someone who has sold well, who knows the ins and outs of solar, and who can communicate effectively between homeowners, operations, and installers.
Key Responsibilities:
- Maintain professional and consistent communication with customers regarding their project
- Assist with project management and handle escalated accounts.
- Resolve concerns regarding solar design, installation, roof quotes and financing as well as any solar-related issues that are holding projects up
- Drive revenue to increase the profitability and efficiency
Qualifications:
- 1 year of previous door to door sales experience
- 2 Years if no a solar sales closer experience but has worked in a different industry
- Strong communication and interpersonal skills
- Onsite working preferred
- Spanish speaking preferred
Why Work at Zeo Energy?
- Be part of an innovative team dedicated to renewable energy and sustainability
- Opportunities for professional growth and advancement in a growing industry
- Competitive pay, benefits, and a supportive work environment
Zeo Energy is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
While performing the duties of this job, the employee is regularly required to talk or listen. Regular periods of sitting or standing may be required by this position. Specific vision abilities required by this job include close vision and ability to adjust focus.
Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.
