What are the responsibilities and job description for the Inside Customer Service Representative position at AGF Glass, Inc?
Inside Customer Service Team Member
AGF Glass | Springfield, MO
Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where attention to detail and excellent communication skills are key? AGF Glass is looking for a dedicated Inside Customer Service Team Member to join our team!
About the Role
In this position, you will handle construction-style data entry while ensuring accuracy and efficiency in processing customer orders. You will serve as a direct point of contact for our customers, providing clear, timely, and professional communication. Your ability to problem-solve and follow through on requests will help ensure a seamless experience for our customers.
Key Responsibilities
- Accurately enter and process construction-related data and orders
- Communicate effectively with customers to provide exceptional service
- Follow through on requests and resolve issues promptly
- Ensure order accuracy and proactively address any missing information
- Collaborate with internal teams to ensure smooth operations
- Uphold AGF Glass’s commitment to top-tier service and going above and beyond for our customers
What We’re Looking For
- Strong communication skills with a customer-first mindset
- Detail-oriented with excellent data entry and organizational skills
- Ability to work efficiently in a fast-paced environment
- A proactive problem solver who takes ownership of customer needs
- A team player who thrives in a collaborative setting
Our Core Values
At AGF Glass, we are committed to excellence and believe in hiring individuals who embody our core values:
Integrity – Doing what’s right, always
Cares – Genuinely invested in our customers and team
Committed – Dedicated to delivering outstanding service
Team-Oriented – Collaborating for success
Customer-First – Prioritizing customer satisfaction in every interaction
Why Join Us?
- Be part of a growing company with a strong reputation in the industry
- Work in a supportive and team-oriented environment
- Opportunities for professional growth and development
If you are driven by customer service excellence and want to be part of a company that values integrity and teamwork, we’d love to hear from you!
Apply today!
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Shift:
- Day shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Springfield, MO 65803 (Preferred)
Ability to Relocate:
- Springfield, MO 65803: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16
