What are the responsibilities and job description for the Inside Sales/Customer Service Representative position at Stellar Stone Works?
Company Overview
Stellar Stone Works is a family owned and operated countertop fabricator that offers a wide variety of countertop surfaces including granite, quartz, quartzite, marble, soapstone and more. We fabricate and install residential kitchen and bath, commercial, institutional and industrial countertops to meet our customers' needs. High quality products, special attention to detail and customer satisfaction is our specialty!
Summary
We are seeking a motivated Inside Sales/Customer Service Representative to join our Lake of the Ozarks team. This role involves assisting customers in selecting materials, providing accurate estimates, and closing sales while maintaining customer relationships.
Responsibilities
- Greet and assist customers in selecting countertops for their projects
- Educate clients on different materials, finishes, durability, and pricing options
- Provide accurate quotes and process sales transactions
- Work with contractors, designers, and homeowners to understand project needs
- Maintain showroom displays and ensure samples are up to date
- Follow up with leads and previous customers to drive repeat business
- Stay updated on industry trends, new product offerings, and competitive pricing
- Collaborate with the installation team to ensure smooth project execution
- Meet and exceed sales goals and performance metrics
Requirements
- Proven sales experience (experience in countertops, tile, flooring, or home improvement is a plus)
- Strong communication, negotiation, and customer service skills
- Ability to understand technical product details and explain them to customers
- Experience working with designers, contractors, or builders (preferred)
- Self-motivated and goal-oriented
- Must be able to read a tape measure and basic blueprint drawings
- High school diploma or equivalent
If you are passionate about assisting customers and eager to contribute to a growing company in the stone industry, we invite you to apply today! Join us at Stellar Stone Works and help shape the future of our business.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
Ability to Commute:
- Eldon, MO 65026 (Required)
Ability to Relocate:
- Eldon, MO 65026: Relocate before starting work (Required)
Work Location: In person