What are the responsibilities and job description for the Associate System Administrator position at Agfa HealthCare?
As an Associate System Administrator, you will be responsible for the overall maintenance, configuration, and reliable operation of computer systems, servers, networks, and related infrastructure. Your primary focus will be ensuring the integrity and security of data, network access, and system backups. You will collaborate with other IT professionals to optimize system performance, troubleshoot issues, and implement new solutions to meet the organization's evolving needs.
Additionally, Associate System Administrators are often involved in system upgrades, backups, disaster recovery planning, and implementing security measures to protect against unauthorized access, data breaches, and malware attacks. They may also collaborate with other IT professionals, such as network engineers and software developers, to integrate systems and optimize performance.
Key Roles & Responsibilities :
- System Maintenance : Regularly monitor and track system performance and ensure all systems operate efficiently. Maintain a record of tracked performance records and system impactful events. Perform routine maintenance tasks, such as software updates, patches, and system upgrades.
- Network Management : Manage and maintain network infrastructure, including routers, switches, firewalls, and VPNs to the level allowed by the customer contract. Troubleshoot and collaborate with customer resources for network issues and ensure network security protocols are up to date.
- Data Security : Implement and maintain security measures to protect systems and data from unauthorized access, viruses, and other security threats. Monitor security logs, conduct regular security audits, and verify adherence to customer and AGFA policies.
- User Support : Provide technical support and assistance to end-users for hardware, software, and network-related issues. Respond to help desk tickets in a timely manner, resolve problems effectively, and ensure escalations are initiated when needed.
- Backup and Recovery : Develop and maintain backup and disaster recovery plans to ensure data integrity and minimize downtime in the event of system failures or disasters. Test backup systems regularly to ensure reliability.
- Documentation : Create and maintain comprehensive documentation of system configurations, network diagrams, and troubleshooting procedures. Keep documentation up to date as systems evolve.
Specific Skills :
Education :
Experience Required :
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