What are the responsibilities and job description for the Convenience Store Shift Leader position at Agfinity?
Agfinity is the largest agricultural Cooperative in Colorado based in the heart of the Front Range. As a cooperative we are distinguished from our competitors by our excellence in customer service and our people, which we consider our greatest asset. Every dollar that is spent with the Cooperative doesn’t just go towards a product, it goes back to the community where you live and comes back to you as patronage and equity. Every day our approach is to serve others and find a world of solutions beneficial to our members, customers and our company.
We invite you to learn more about Agfinity, our products, services and the cooperative difference.
Position Summary:
The Convenience Store Shift Leader will help run the store by operating the cash register and assisting customers to get them back on the road quickly; optimizing the cooperative’s market share and savings; improving the cooperative’s efficiency; helping achieve the cooperative’s mission and goals; and resulting in outstanding customer service. At times, the Shift Lead is expected to provide full leadership over the store.
Essential Functions:
- Modeling and sharing customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Agfinity service traits.
- Occasionally used to cover shifts both call outs and vacation coverage at other Agfinity C Store locations within a 25-mile radios.
- Provides full leadership over the store, driving engagement, customer service, and operational efficiency.
- Opening and closing the store in the absence of store management, including all required startups and shutdowns, required cash handling, and ensuring the sales floor and stock are ready for the business day.
- Being responsible and accountable for all related sales on assigned cash registers.
- Assisting store management in evaluating and developing store displays, including promotional, seasonal, and sale merchandise. Completing resets and revisions.
- Maintaining accurate inventory counts.
- Assisting with ensuring the outdate program is followed by all team members.
- Assisting with basic department pricing and completing daily price changes, ensuring proper signage is displayed throughout the store to support accurate pricing of products and services.
- Assisting with exterior and interior maintenance by ensuring clean, neat, and orderly store condition and appearance, including requesting store or system repairs as required in manager absence or as requested by store management.
- Performing all other duties as assigned by supervisor.
Other Duties:
- Completion of daily books, troubleshooting discrepancies as they arise.
- Utilize handheld device to order product when needed.
- Cycle counting of key categories to maintain accurate inventory levels
Education:
HS Diploma or GED
Experience:
- Previous experience in a retail environment
- Experience in a supervisory or leadership role
- Strong customer service skills
- Experience with cash handling and managing transactions is important. This includes balancing cash drawers and preparing cash deposits
- Excellent communication skills are necessary for training new employees, providing feedback, and ensuring clear communication among the team.
Physical Demands:
The physical demands described here are represented of those that must be met by an employee to successfully perform the essential functions of this job. While performing this job, the employee is regularly required to stand, walk, talk, and hear. Must be able to stand for 4 hours at a time. The employee is occasionally required to climb or balance, kneel, crouch or crawl, taste, and smell. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Must be able to lift 40 regularly and 50 occasionally. A portion of the work time is outdoors where temperatures can be extreme.
This position does require a pre-hire, post-offer criminal background check, and a drug screen.
Agfinity has a competitive benefits package including Health, Dental, Vision, Pension Retirement Plan, 401(k) Match Plan, Paid Time Off, Life and Disability coverage for those who may qualify.
Agfinity is looking for values of honesty integrity, lifelong learning, and working hard and working smart and being kind and courteous. If you are committed to these values send us your resume now and become part of The Cooperative Difference!
We are an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
