Food Service Lead

Position Summary:

The Food Service Staff will provide Agfinity customers with quality food prepared in a clean environment by ensuring that all products used meet the standards and guidelines of Agfinity. Selling, and marketing Godfathers Pizza, Prepared Food items, and related products in a manner that will optimize the cooperative’s market share and savings, improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service.

Essential Functions:

• Providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge, and all other components of customer service.
• To manage and maintain the Pizza, Burrito, and Sandwich stations.
• To support the C Store, staff in helping customers in accordance with the Customer Service Standards
• Produce pizzas, burritos, sandwiches and keep the hot stations full.
• Manage incoming orders from customers.
• Keep prep stations full and ready for business.
• Wipe down all surfaces/maintain a clean, sanitary, and well stocked work area that complies with the Health Department regulations.
• Maintain proper handling of food practice to avoid cross contamination, including proper dating/FIFO rotation, monitoring of temp logs, as well as ensuring all food items stored in walk-in are properly covered, labeled, and dated.
• Communicate with the Store Manager on the movement of the food stations, conveying any concerns or suggestions on items.
• Assist Store Manager with the ordering of supplies used for the Pizza, burritos, and sandwiches; making sure that supplies are always in stock.
• Preserve an open level of communication and cooperation with all Food Service/C Store staff and proactively assist customers within the guidelines outlined in our employee handbook.
• Following all company policies as written in the policy manual as well as retail SOPs.
• Follow Tony Gringo’s, Spice & Slice, and Prepared Food recipes, cleaning procedures, uniform dress codes.
• Ability to conduct inventory of food ingredients, tracking waste, maintaining food build-ups.

Other Duties:

• Attend scheduled department meetings and all store meetings.
• Collecting cash, checks, credit cards or charge payments from customers and making change for cash transactions.
• Following daily checkout procedures to assist in daily balancing of cash drawers.
• Assisting in other areas/departments of the store as needed.

Education:

• High School Diploma

Experience:

• Prior food handling and or fast-food experience.
• Retail Customer Service.

Knowledge/Skills/Reasoning Ability:

• Knowledge of and the ability to use a point-of-sale system.
• Know and adhere to the Health Department regulations and needs to complete the Food Handler’s Certificate within 10 days of employment.
• Friendly, outgoing personality.
• Intermediate cutlery skills.
• Ability to read and understand recipes, including extending recipes.
• Ability to perform basic math for recipe measurements.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Additional Information:

• Ability to lift and carry up to 50 lbs. throughout any assigned shift unassisted.
• Ability to stand and walk for extended periods of time.
• Ability to climb and balance on a step stool/ladder.
• Ability to stoop, kneel and crouch.
• Ability to sustain repetitive arm and hand motion.
• All positions with Agfinity require a post offer. pre-employment background check and drug screen