What are the responsibilities and job description for the Dental Receptionist position at Aggie Maintenance?
Job Summary
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth operation of the front desk. This role requires strong clerical skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet patients warmly as they arrive at the dental office and assist with check-in procedures.
- Schedule and confirm appointments using dental management systems.
- Answer phone calls with professionalism, addressing patient inquiries and concerns effectively.
- Maintain accurate patient records, ensuring all information is up-to-date and compliant with HIPAA regulations.
- Process patient payments and manage medical collections when necessary.
- Assist patients in understanding their insurance benefits, including Medicare and other coverage options.
- Utilize ICD-9 coding for billing purposes and ensure proper documentation for insurance claims.
- Provide excellent patient service by addressing any issues or questions regarding treatments or procedures.
- Perform clerical tasks such as filing, typing, and managing correspondence as needed.
Experience
- Previous experience in a dental or medical office setting is preferred but not required.
- Strong customer service skills with a focus on patient satisfaction.
- Proficiency in clerical duties, including typing and phone etiquette.
- Familiarity with dental terminology, ICD-9 coding, and medical collection processes is a plus.
- Ability to work collaboratively within a team while maintaining a positive attitude under pressure.
Join our team as a Dental Receptionist where you can make a difference in the lives of our patients while growing your career in the healthcare field!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Dental receptionist: 1 year (Required)
Work Location: In person
Salary : $16 - $18
