What are the responsibilities and job description for the Phone Operator position at Aggie Maintenance?
Job Overview:
We are seeking a skilled Phone Operator to join our team. The ideal candidate will be proficient in handling a multi-line phone system, possess excellent communication skills, and be able to provide exceptional customer service.
Responsibilities:
- Answer and direct incoming phone calls in a polite and professional manner
- Take accurate messages and relay them to the appropriate person
- Assist callers with inquiries and provide information about the company or services
- Perform data entry tasks accurately and efficiently
- Maintain phone systems and ensure they are functioning properly
- Utilize phone etiquette to ensure positive interactions with callers
- Dispatch calls or messages to relevant departments promptly
Experience:
- Previous experience in a clerical or front desk role is preferred
- Proficiency in data entry and basic computer skills
- Ability to communicate effectively in a clear and concise manner
- Familiarity with dispatching procedures is a plus
- Bilingual or multilingual capabilities are advantageous for this position
Join our team as a Phone Operator and contribute to our commitment to excellent customer service through effective phone communication.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
Physical Setting:
- Office
Schedule:
- Monday to Friday
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- San Antonio, TX 78230 (Preferred)
Ability to Relocate:
- San Antonio, TX 78230: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16 - $17
