What are the responsibilities and job description for the Account Manager position at Agile Consulting Group Inc?

Description

We're seeking a positive, personable Account Manager who can offer high-quality, dependable support to both our operations staff and sales team and help improve our efficiency. The Account Manager will need to be ready to assist in the continued growth and development of our boutique firm's portfolio of clients. Through our ongoing growth initiatives and strategic affiliate relationships, our firm has grown consistently over the 15 years. Unique concepts and original approaches to problems help us to differentiate ourselves from the competition.

Our operations staff and sales team need an infusion of talent to help drive our firm's next phase of progress. We are seeking a highly-motivated, self-disciplined individual with integrity to join our team. If you are a strong communicator who demonstrates professionalism and you are interested in applying your skills to facilitate Agile's robust growth, we encourage you to apply today.

Applicants must have the ability to come into our Norcross office a minimum of 2x per week, but the hours are flexible and we are willing to work with your schedule to develop a routine that works for you.

You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get started!

Compensation and Benefits :

Base pay of $15 per hour
Health insurance for full time
Company 401(k) program, with employer matching for full time
Company profit-sharing program for full time
Paid vacation and holidays

Responsibilities

Assist operations staff by contacting client's vendors via phone and email to request and receive the required paperwork that supports our sales tax refund filings

Assist operations staff by contacting client's vendors via phone and email to distribute exemption certificates

Assist operations staff by keeping track of which vendors have provided or received the correct paperwork

Assist sales director with the research of pre-qualified organizations to identify and / or confirm correct individual within the organization whom to call

Assist sales director by screening potential clients by gathering information to be later used in reports

Utilize scripts to handle difficult customer situations and bring them higher up, if necessary

Ensure customer account information is up-to-date

Interact with the sales lead to maintain and improve service and product knowledge

Create records of customer interactions and follow up to ensure all questions have been answered

Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints

Qualifications

Ability to convey professionalism via phone and email

Superior organizational skills to monitor the status of several different projects

Need to be able to come into the office a minimum of 2x week

Work well with others and be a team player

Intermediate skills with Microsoft Office Suite (i.e. Word, PowerPoint, and Excel)

Prior administrative experience in the accounting, tax, or consulting industries a plus

Ability to prioritize and meet deadlines in a corporate environment

BA / BS preferred

Display strong communication skills, active listening skills, and personal skills

Experience working in a customer-oriented atmosphere

Salary : $15

Apply for this job

Receive alerts for other Account Manager job openings

Account Manager

What are the responsibilities and job description for the Account Manager position at Agile Consulting Group Inc?

What is the career path for a Account Manager?

Job openings at Agile Consulting Group Inc

Not the job you're looking for? Here are some other Account Manager jobs in the Atlanta, GA area that may be a better fit.

We don't have any other Account Manager jobs in the Atlanta, GA area right now.

AI Assistant is available now!