Receptionist

Job Summary:  

 
We are currently seeking a proactive, responsible, and compassionate Front Desk Receptionist to join our team at Agile Occupational Medicine. As a patient-facing team member, you will work alongside healthcare professionals such as medical providers and Physical Therapists to provide high-quality care and customer service. You will perform your administrative front office tasks to ensure a professional and positive clinic experience for our patients. 

Key Responsibilities: 

• Supporting clinic operations, including but not limited to Physical Therapy department, in preparing treatment area, equipment, and materials for patient care.
• Answering phone calls in a professional manner and responding to patient inquiries.
• Greet and receive walk-in patients/visitors in the reception area, gather crucial information in connection with their needs.
• Performs clerical administrative duties as needed to expedite day-to-day operations and office functions. Assigned by direct manager and or administrative managers as needed.
• Under the direction of the Physical Therapists, assisting patients with exercises (in addition to walking, sitting, standing, etc.), helping with transfers, and providing support during treatments.
• Sorting and distributing mail.
• Maintain a clean and organized lobby and reception area; cleaning and sanitizing equipment and therapy areas, ensuring clinic is in compliance with safety and sanitation protocols.
• Follow company policies, procedures, and directives.
• Performing other duties as assigned.

Qualifications: 

• High school diploma or equivalent.
• Minimum 2 years of reception experience is required.
• Basic knowledge of Microsoft Word, Excel, PowerPoint, and Outlook to maintain logs and reports.
• An orientation to customer service and ability to work in a team environment.
• Strong communication and interpersonal skills.
• Ability to multi-task and handle competing priorities.
• Strong organizational and time management skills.
• Must be able to handle sensitive and confidential information with discretion.
• Completion of a Medical Assistant program preferred.
• Experience in physical therapy office or outpatient setting preferred.

Salary: 

• Starting compensation range $21.00 $23.00 hourly. Exact compensation may vary based on skills, experience, and location.  

About Agile Occupational Medicine: 

The Agile approach focuses on speed – from eliminating unnecessary time in the clinic, to accelerating access to specialists, to driving faster recovery. Every aspect of patient care, employer support, and integration with claims teams can be improved upon by focusing on speed of execution and communications. We engage patients with aggressive scheduling and follow-up, engage claims teams with better information and insights, and engage employers with information and education that reduces lost time and keeps their employees on course for return to work. Our flexible workflows for employers and payors reduce gaps in communication and simplify referral and authorization processes. 

Agile Occupational Medicine is an Equal Opportunity Employer. Agile does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided upon qualifications, merit, and business need.