What are the responsibilities and job description for the Biomedical Service Coordinator position at Agiliti Health, Inc.?
Job Summary
A Technical Services Coordinator oversees biomedical and field service technicians, ensuring timely and cost-effective medical equipment inspection, repair, and maintenance. This role involves maintaining accurate equipment records, growing technical services revenue, and supporting key office functions.
Key Responsibilities:
• Participate in promoting revenue growth, cost containment, and expansion of services with existing and potential customers
• Understand and utilize effective conflict resolution skills to identify and resolve customer, employee, and service concerns
• Maintain compliance with ISO regulations and ensure accurate documentation meets regulatory needs
• Coordinate and train technical services technicians, providing cross and lateral training on continuous improvement and teamwork
• Hold self and other technicians accountable for completion of assignments and maintain performance expectations to support operational budget
• Perform other assigned duties
Requirements
• Associate's degree in Applied Science (electronics or biomedical equipment technology preferred) or equivalent military training required; Bachelor's degree preferred
• At least 1 year of technical experience
• Knowledge of the healthcare industry, including hospital operations, alternate care providers, and medical equipment manufacturers
• Medical equipment preventive maintenance, repair, and handling experience, along with proficiency in reading technical manuals and electric/pneumatic schematics
• Demonstrated competency in performing operational verification procedures, preventive maintenance, and repair services on various equipment
• Proficient in using test equipment and Microsoft Office programs (Word, Excel, PowerPoint)
• Valid driver's license and ability to lift and/or push 75 pounds
Preferred Qualifications
• Quality orientation with a 'get it right the first time' attitude
• Complies with patient privacy laws and effectively builds credibility and trust with customer administration, clinicians, and staff
• Maintains confidence, enthusiasm, and a professional image, demonstrating flexibility, coachability, and strong communication and presentation skills
• Proactive and self-directed, operating with a proactive approach towards safety, health, and quality in compliance with all company, governmental, and customer policies and regulations
Benefits
Agiliti offers a comprehensive benefits package, including health insurance options, short- and long-term disability plans, flexible spending accounts, health savings accounts, life insurance options, paid time off, a 401K saving plan with employer match, employee discounts, tuition reimbursement, daily pay program, an employee assistance program, and wellness programs.
A Technical Services Coordinator oversees biomedical and field service technicians, ensuring timely and cost-effective medical equipment inspection, repair, and maintenance. This role involves maintaining accurate equipment records, growing technical services revenue, and supporting key office functions.
Key Responsibilities:
• Participate in promoting revenue growth, cost containment, and expansion of services with existing and potential customers
• Understand and utilize effective conflict resolution skills to identify and resolve customer, employee, and service concerns
• Maintain compliance with ISO regulations and ensure accurate documentation meets regulatory needs
• Coordinate and train technical services technicians, providing cross and lateral training on continuous improvement and teamwork
• Hold self and other technicians accountable for completion of assignments and maintain performance expectations to support operational budget
• Perform other assigned duties
Requirements
• Associate's degree in Applied Science (electronics or biomedical equipment technology preferred) or equivalent military training required; Bachelor's degree preferred
• At least 1 year of technical experience
• Knowledge of the healthcare industry, including hospital operations, alternate care providers, and medical equipment manufacturers
• Medical equipment preventive maintenance, repair, and handling experience, along with proficiency in reading technical manuals and electric/pneumatic schematics
• Demonstrated competency in performing operational verification procedures, preventive maintenance, and repair services on various equipment
• Proficient in using test equipment and Microsoft Office programs (Word, Excel, PowerPoint)
• Valid driver's license and ability to lift and/or push 75 pounds
Preferred Qualifications
• Quality orientation with a 'get it right the first time' attitude
• Complies with patient privacy laws and effectively builds credibility and trust with customer administration, clinicians, and staff
• Maintains confidence, enthusiasm, and a professional image, demonstrating flexibility, coachability, and strong communication and presentation skills
• Proactive and self-directed, operating with a proactive approach towards safety, health, and quality in compliance with all company, governmental, and customer policies and regulations
Benefits
Agiliti offers a comprehensive benefits package, including health insurance options, short- and long-term disability plans, flexible spending accounts, health savings accounts, life insurance options, paid time off, a 401K saving plan with employer match, employee discounts, tuition reimbursement, daily pay program, an employee assistance program, and wellness programs.
