What are the responsibilities and job description for the Printing Industry Knowledge Required - Customer Service Representatives position at Agility Press?
Agility Press Commercial Printing Company, based in Jacksonville, FL, is actively seeking Full-Time Customer Service Representatives to join our dynamic team. This position is pivotal in delivering outstanding customer service within our state-of-the-art facility, designed to ensure a safe and efficient working environment.
Job Overview
As a Customer Service Representative, you will be essential in maintaining our high standards of client satisfaction and effectively addressing inquiries related to our printing services. Your expertise in the printing industry will be crucial to your success in this role.
Key Responsibilities
We are proud to offer competitive pay and a robust benefits package, which includes health insurance, dental coverage, vacation pay, and holiday pay. Our commitment to our employees’ well-being reflects our company culture of valuing and investing in our team members.
Career Growth Opportunities
Joining Agility Press provides the opportunity to advance your career within the commercial printing sector. We are committed to fostering professional growth through skill development and networking opportunities within the industry.
Employment Type: Full-Time
Job Overview
As a Customer Service Representative, you will be essential in maintaining our high standards of client satisfaction and effectively addressing inquiries related to our printing services. Your expertise in the printing industry will be crucial to your success in this role.
Key Responsibilities
- Deliver exceptional customer service to our clients.
- Manage customer inquiries and resolve issues with professionalism.
- Collaborate with fellow team members to enhance client satisfaction.
- Stay informed about product offerings and printing services to provide accurate information.
- Comprehensive knowledge of printing processes and terminology.
- Proven customer service skills with an ability to engage clients effectively.
- Strong communication skills and attention to detail, ensuring all inquiries are handled with precision.
- Prior experience in a customer service role is essential.
- In-depth knowledge of the printing industry is a mandatory requirement.
- Strong interpersonal skills that facilitate effective teamwork and client interaction.
We are proud to offer competitive pay and a robust benefits package, which includes health insurance, dental coverage, vacation pay, and holiday pay. Our commitment to our employees’ well-being reflects our company culture of valuing and investing in our team members.
Career Growth Opportunities
Joining Agility Press provides the opportunity to advance your career within the commercial printing sector. We are committed to fostering professional growth through skill development and networking opportunities within the industry.
Employment Type: Full-Time