What are the responsibilities and job description for the Salesforce Quality Analyst - Clearance Required position at Agility Technologies Inc?
Agility Technologies Inc is seeking a Salesforce Quality Analyst to support the Dept of Defense (DoD). Information Technology (IT) services supports DoD’s global contracting mission to the warfighters through the full spectrum of military operations. This office provides critical mission support services designed to enable the workforce with applicable, secure technology solutions that will reduce and ultimately eliminate manual business processing and generate resource cost savings and efficiencies for the DoD enterprise.
Roles and Responsibilities :
- Identify and fix software defects and improve the quality of the Salesforce application and services.
- Analyze and understand Salesforce system requirements and features.
- Design and execute detailed test plans and scenarios for intended functionalities.
- Identify, record, and document thoroughly any bugs or errors found during testing.
- Perform manual testing of Salesforce application and services.
- Execute automated testing using test automation tools and scripts.
- Assist in troubleshooting and resolving issues that arise during testing.
- Work closely with the development team to ensure that the software meets the defined quality standards.
- Verify the fixes of resolved bugs and ensure they function correctly without any side effects.
- Communicate regularly with the project team to provide updates on the quality status of the project.
- Perform regression testing when changes are made to the Salesforce system.
- Contribute to the improvement of testing procedures and strategies.
- Develop and execute test plans to ensure that all objectives are met.
- Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the Salesforce service or product.
- Identify and remedy defects within the production process.
- Collaborate with the Salesforce development team to ensure consistent project execution.
- Identify, isolate, and track bugs throughout testing.
- Identify any potential problems that users might encounter.
- Perform thorough regression testing when bugs are resolved.
- Work with cross-functional teams to ensure quality throughout the software development lifecycle.
- Proven work experience as a Salesforce Quality Assurance Analyst or in a similar role.
- Hands-on experience with Salesforce and other CRM software.
- Experience in project management and QA methodology.
- Ability to document and troubleshoot errors.
- Working knowledge of test management software and SQL.
- Excellent communication skills.
- Attention to detail.
- Analytical mind and problem-solving aptitude.
- Strong organizational skills.
- BSc / BA in Computer Science, Engineering or a related field.
Requirements
Preferred Experience and Skills
Who We Are
We are a leading System Integrator and at the forefront of new exponential technologies – including Artificial Intelligence, RPA, and the Internet of Things. We help clients design the future-state of their business using Digital Cloud Solutions, and then we make IT real.
Agility Technologies Inc. is an 8(a) SBA, GSA Schedule 70 registered, a minority-owned small business specializing in cloud implementation for Federal Agencies and Commercial customers. We are experts at IT Strategic Planning and Digital Transformation, Lean EA and BPM, IV&V, Application Development, and Program Management. The ways companies can learn from and adjust to today’s crisis will deeply influence their performance in tomorrow’s changing world, providing the opportunity to retain greater agility as well as closer ties with customers, employees, and suppliers. Now is the time to move forward with Digital initiatives by adopting Next-Gen technologies.
OUR VALUES
Agility Technologies as the name suggests is an Agile organization that has created a cohesive community with a common culture. Cultural norms are reinforced through positive peer behavior and influence in a high-trust environment. We have creative problem solvers with critical thinking skills who are resilient and battle-tested. Our team members are always invited to share their ideas with the group through Brown bag sessions for peak performance to occur. We believe to minimize risk and succeed in a constantly evolving environment, the best way is to embrace uncertainty and be the quickest and most productive in trying new things.
This is a remote position.
