Manager/Sr. Manager, Medical Operations

Manager/Senior Manager, Medical Operations

Who we are:

Agios is a biopharmaceutical company that is fueled by connections. We thrive in a supportive, fun, and flexible environment full of people empowered to bring their whole selves to work. We care deeply about our work, each other, and the patients who count on us. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for rare diseases – and make a bigger difference in their lives. In the U.S., Agios markets a first-in-class pyruvate kinase (PK) activator for the treatment of hemolytic anemia in adults with PK deficiency. Building on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia.

The impact you will make:

Agios Pharmaceuticals is searching for a dynamic Medical Operations Manager/Senior Manager to join our growing Global Medical Affairs team. We want someone who cares about this important work, and who’s driven to connect to our mission of helping these patient communities. The Medical Operations Manager/Senior Manager will play a crucial role in supporting the Medical Directors in the execution of key medical functions, including Medical Education Grant Management, Advisory Board (Ad Board) coordination, Healthcare Professional (HCP) contracts, and ex-US sponsorship management. This position requires strong collaboration with cross-functional teams and stakeholders, including Legal, Compliance, and Procurement, ensuring seamless and efficient execution of medical initiatives. The ideal candidate will be highly organized, detail-oriented, and experienced in navigating complex processes and systems, such as iCertis, Oracle, and Envision.

What you will do:

• Support Medical Directors in the administration of medical education grants, ensuring compliance with company policies, industry standards, and regulatory requirements.
• Assist in the planning and coordination of Advisory Board meetings, including logistics, invitations, scheduling, Compliance requirements, and preparation of materials.
• Support ex-US sponsorships and collaborations, including managing logistical and administrative details.
• Support the preparation, review, and execution of HCP contracts, working closely with Legal and Compliance teams to ensure all contracts adhere to internal and external regulatory guidelines.
• Liaise with external vendors and educational providers to ensure successful execution of educational initiatives and budget reconciliation upon event completion.
• Collaborate with multiple teams, including Medical Affairs, Legal, Compliance, Finance, and external vendors, to ensure smooth and efficient execution of medical operations.

What you bring:

• Bachelor's degree in Life Sciences, Healthcare, Business, or a related field.
• 4-5 years of experience in the pharmaceutical, biotechnology, or healthcare industry preferably in Medical Operations or Medical Affairs
• Experience with iCertis, Envision, or similar systems is highly desirable.
• Understanding of regulatory requirements related to HCP interactions, contracts, and medical education.
• Exceptional organizational skills, with a keen eye for detail and a proactive approach to managing multiple tasks.
• Excellent communication and interpersonal skills, with the ability to build relationships across cross-functional teams.
• Ability to work independently and manage multiple projects simultaneously.

Work Location:

Location Agnostic: Work location for this role is based on employee's individual preference. This role has the ability to be either remote in the US or hybrid in our Cambridge Headquarters. Hybrid schedules vary but are generally less than 3 days per week onsite and hybrid employees are expected to live within commutable distance to our Cambridge Headquarters. Remote employees work entirely from home except for attending Company sponsored events/ meetings. For employees who choose to work remotely, travel may be required for certain company events commensurate to the above job description.

What we will give you:

• Deliberate Development. Your professional growth as one of our top priorities. 
• Flexibility. We’re all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you’re at your best, we’re at our best. 
• Premium benefits package. We invest in the health, wellbeing and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team.
• Competitive performance-based compensation. This includes both short- and long-term incentives that are connected to our business strategy.
• Psychological safety.  We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries.
• Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We’re continuously looking to improve the inclusivity of our workforce.
• Commitment to community. We’re an active participant in the communities that surround us – the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked.

Interested in learning more about what makes our culture unique? Visit the Inside Agios section of our website.