What are the responsibilities and job description for the AgPro in is hiring: Service Writer in Tallahassee position at AgPro in?
Service Writer (Creative Design)
Assist the service manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.
Job Duties :
- Fields internal and external customer inquiries to the Service Department.
- Opens work orders as directed by the Service Manager / Shop Foreman and maintains control until they are closed and invoiced.
- Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager.
- Maintains Service Department filing and records.
- Updates customer profiles using equipment, hours, or other information from the customer work orders.
- Maintains accessories and supplies and prepares replacement orders.
- May prepare Service Technician efficiency reports.
- May process warranty and / or product improvement claims including the computation of charges, submission, and follow-up.
- And other duties as assigned.
Job Requirements :
Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision, and a matching 401-K retirement plan along with a variety of other optional benefits.
Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer. All positions require pre-employment screening. Must be authorized to work in the United States.
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