Facility Manager

Agrace is a nonprofit, community health care organization that is nationally recognized as a leader in the hospice industry. Well known for end-of-life care, Agrace also serves people across southern Wisconsin who are aging, seriously ill or grieving.

Agrace has a strong culture of employee engagement. In 2023, Agrace was named the #1 Top Workplace by the Wisconsin State Journal and Energage, and #79 of the top 100 companies in the country among those with an employee base of 500 to 999 workers!

HOW YOULL MAKE A DIFFERENCE IN THIS ROLE (ESSENTIAL FUNCTIONS)

The Maintenance Manager is responsible for the general maintenance and safety of the Agrace Facilities and the oversight of maintenance staff. The Maintenance Manager coordinates the scheduled completion of preventative maintenance, repairs and troubleshooting, routine tasks, work orders and special projects to achieve an environment of exceptional quality for patients, visitors, and staff.

• Manage Staff
  • Hire, train, engage and retain department staff.
  • Assign, direct and verify the work of direct reports.
  • Assess staff performance and provide feedback, coaching, correction and development opportunities.
  • Coordinate staff and schedules to provide coverage.
  • Ensure that staff are trained on applicable regulatory requirements, safety standards, and in-house policies/procedures/protocols.
• Maintenance
  • Manage 24/7 on-call coverage for the facility.
  • Actively participate to improve workplace safety, troubleshoot issues, reduce waste and improve efficiencies.
  • As needed, perform maintenance tasks including preventative maintenance, repairs and troubleshooting, and demand work orders to help ensure regularly scheduled shifts are filled and work is completed in a timely manner.
  • Accountable for maintenance standards and corresponding policies/procedures/protocols.
  • Ensure customer satisfaction with the overall comfort, appearance, and safety of facilities.
  • Ensure and verify internal and external customer satisfaction, seek feedback, and implement best practices for maintenance service excellence.
  • Collaborate with other members of the facility operations team to maintain a safe and secure facility. Provide emergency responses when required.
  • Troubleshoot complex issues in collaboration with vendors and manufacturers and implement solutions.
  • Manage one-time and facility-wide improvements, construction, repairs, and retrofits.
  • Maintain department metrics and measure goals set utilizing CMMS software.
  • Develops, maintains and oversees the Preventative Maintenance process and schedule.
• Budget & Contracted Services
  • Develop and maintain vendor and contractor relationships.
  • Develop and manage the maintenance facility operations budget.
  • Make recommendations for and implement capital improvements related to maintenance and building improvements.
  • Make recommendations for cost containment and participate in the annual budgetary process.
  • Develop and track KPI relating to facility operations that adhere to company goals.

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Associates degree in related field or equivalent combination of education and work experience
• Four or more years of experience in healthcare setting or more than one year experience work with Agrace-specific equipment
• Two years of experience managing employees and/or volunteers
• Valid drivers license, auto insurance, and access to a reliable vehicle

• Ability to read and interpret blueprints, schematics, diagrams and mechanical drawings
• Knowledge of building codes and regulatory agency code requirements
• Basic or Intermediate knowledge of heating, ventilating, and air conditioning equipment, as well as light duty plumbing, basic electrical and general carpentry
• Intermediate to advanced Microsoft Office Suite skills
• Experience using industry specific software
• Experience developing policy and procedure
• Ability to work effectively and cooperatively with others
• Ability to communicate effectively verbally and in writing
• Ability to be flexible in time and task to meet organizational needs
• Experience in project management, strategic planning and execution, budgeting, and controlling costs
• Ability to engage staff in Agraces strategic and annual operating plans and LEAN projects and to ensure strategies and improvements remain in practice
• Ability to maintain confidentiality about patients, families, caregivers, staff, donors, and organizational intellectual property.
• Ability to use proper body mechanics and standard precautions
• Ability to participate in the facility operations weekend rotation and on-call responsibilities

Dont meet these qualifications as written? We would still love to talk about roles at Agrace: Join Here

At Agrace we are strengthened by the diverse experiences, cultures and traditions of our staff, patients, and clients.

Together, we pursue a vision of equityin which every Agrace staff member is treated fairly, and every patient and client experiences the respectful, individualized care they need and deserve.

We foster a culture of belonging and inclusion that celebrates peoples uniqueness and leads to meaningful, empathetic connections.

Agrace HospiceCare is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.