Sales Associate

Position: Sales – Non-exempt

Position Reports to: Store Manager

Job Purpose Summary: Representative of Agren’s Products-Exemplary Customer Service.

Key Responsibilities and Accountabilities:

• Customer service – assist customers in purchasing decisions, answer questions, find solutions to their concerns, process credit applications, process returns and refunds
• Stay up-to-date on products, availability, function, pricing, rebates offered
• Educate customers on warranty program
• Follow-through on customer orders – ensure timely delivery
• Monitor salesfloor inventory
• Set up floor models
• Provide specs to contractors and customers
• Opening and closing of retail store operations
• Ensure pricing integrity with timely prices changes
• Assist in maintain a clean and organized work station and salesfloor
• Communicate through various methods-telephone, email, in-person
• Position requires excellent attendance and punctuality to ensure great customer service
• Must work as part of a team, assisting other sales people, as well as other departments, thereby insuring a great experience for our customers

Physical Requirements:

• Must be able to remain in a stationary position 30%
• Frequently move about to assist customers, assess inventory
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• The person in this position frequently communicates with customers and other employees
• Occasionally moves appliances, office supplies, and equipment, with assistance if needed, weighing as much as 250 lbs.
• Occasional bending, kneeling, twisting, gripping

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.