Logistics Coordinator

Job Type:

RegularThe Logistics Coordinator is responsible for assigning and coordinating all controlled shipments to achieve the best cost, customer service level and transit times. This position works with all US Agropur employees, facilities, outside warehouses, and customer shipments. And is responsible for building relationships with truckload and LTL carriers to ensure that service levels are met and filing loss and damage claims with carriers to recover costs associated with damaged or lost shipments. The Logistics Coordinator makes logistics decisions to provide the best customer service to Agropur and its customers, [managing the TMS and auditing freight in the ERP (La Crosse only)] as well as managing data through internal systems.

Essential Duties and Responsibilities:

• Manage daily logistics shipments that includes preparing orders, select and notify carriers, and tender shipments to Agropur’s carrier base via TMS along with providing dock scheduling when needed for shipments. Keep all carrier information, locations information, and freight requirements updated and correct daily in Agropur’s systems.  Troubleshoot issues with shipments and carriers.
• Manage logistics information in the internal systems to maintain shipment accuracy daily.
• Work with internal departments to ensure shipment information is relayed to the appropriate departments, product is delivered on time and customer expectations are met
• Manage and maintain shipments for other US facilities to provide on time, quality service.
• Work closely with other employees at outside facilities to collect needed information, assign carriers, track shipments and follow up with designated facility.
• Participate and provide input for the RFI/RFP process.
• Manage and coordinate fleet truck(s) and driver(s) schedule to provide the best savings for the organization. Schedule all appointments and facilitate any needs between driver(s) and vendor/customer. Tracks monthly savings for Agropur fleet.
• Troubleshoot issues and make decisions involving shipments and carriers, provide updates/changes to all parties involved daily.  
• Provide rate quotes and transit times using quality carrier rates to sales account managers, other facilities, and customers. 
• Provide guidance to other departments relating to freight costs, transit times and shipment methods.
• Accurately verify and make payment decisions on exceptions with freight invoices.
• Effectively manage costs of all shipments in internal systems.
• Manage logistics claims with internal departments and carrier representative to ensure freight credit.
• Maintain rate management system with most current rate structures with carriers by lane guaranteeing quality service by carrier and/or broker.
• Meet with carrier representatives to review rates, tariffs, discuss ongoing issues, level of service, and any other topic that may arise.
• Maintain carrier scorecards to track performance and make decisions around providing quality service for the organization and customers.
• Manage and make decisions on the organization’s carrier group, and continually challenge existing rates with new carriers to obtain best costs for logistics requirements.
• Work with other departments to assist in projects within but not limited to Supply Chain and Logistics continuous improvements.
• Train employees, carriers and any other outside parties on current Logistics processes including but not limited to the TMS for truckloads, TMS for less-than-trucks, dock scheduling, and the claim process.

Other Duties and Responsibilities:

• Understand and adhere to Good Manufacturing Practices.
• Safety Protocol
  • Stop any observed unsafe acts and obey facility safety rules and procedures.
  • Correct or report any observed safety hazards.
  • Support safety policies and programs.

Qualifications:

Education Required:

• Bachelors’ degree in accounting or business administration required.
• Equivalent combination of education and/or experience may be considered.

Experience Required:

• Minimum three (3) years of experience in office environment required.
• Logistic experience preferred.

Certification/Licensure Required:

• None

Skills Required:

• Demonstrate attention to detail and accuracy in work.
• Decisions administered soundly and consistently with policies and in compliance with appropriate laws and regulations.
• Ability to make decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure.
• Follow written and verbal instructions; solve practical problems; interpret verbal and written instructions; conduct general informational research. 
• Basic math plus fractions, decimals, and percentages. 
• Follow verbal instructions and read and follow written directions; exchange basic informational data (fill out forms/checklists, spreadsheets, etc.); proofread written communication; advise others on alternatives/options; compose routine business correspondence. 
• Seeks out and participates in appropriate training and professional development. 
• Communicate effectively both verbally and in writing with colleagues and individuals inside and outside the organization.
• Stays current in field and utilizes that information where practical. 
• Intermediate computer skills with Microsoft Excel, Power Point, Word, and Outlook and field-specific software.
• Exhibit a professional manner in dealing with others and work to maintain constructive working relationships.

Core Competencies:

• Create a customer centric experience; dedication to providing the highest quality services which meet the needs and requirements of internal and external customers.
• Drive continuous improvement; while embracing change that comes with it, always find better ways to perform work; strive to innovate.
• Being accountable; can be counted on to commit and achieve goals successfully. 
• Build strong teams; creating a climate in which people feel empowered to be their best.
• Lead self-development; committed to and actively work to continuously improve personally and professionally.

Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec.  

In this text, the use of the masculine gender to designate persons is intended only to lighten the text.