What are the responsibilities and job description for the Tribal Canyon Coordinator position at Agua Caliente Casino • Resort • Spa?
Come work for the leading employer in the Coachella Valley. Agua Caliente offers a comprehensive benefit and compensation package that includes rich medical and dental benefits, a 401k plan with employer match, more than 3 weeks of paid time off per year for newly hired employees, and other great benefits like food and beverage discounts at our three casinos, fuel discounts, tuition and wellness reimbursement, plus much, more.
WHO ARE WE: The Agua Caliente Band of Cahuilla Indians is a federally recognized Indian Tribe located in Palm Springs, California, with 32,000 acres of reservation lands that spread across Palm Springs, Cathedral City, Rancho Mirage, and into the Santa Rosa and San Jacinto mountains. The Tribe currently owns and operates two 18-hole championship golf courses, 3 casinos located in Cathedral City, Rancho Mirage, and downtown Palm Springs, two world class spas, and a fuel station. For more information about the Tribe, visit www.aguacaliente-nsn.gov.
JOB DESCRIPTION SUMMARY
The Canyon Admin Coordinator will assist the department performing administrative duties as assigned while offering support to the Visitor Center, Tahquitz Canyon and Indian Canyon teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)
- Assists the Department staff as required.
- Assist entering Paycom time cards
- Assist with credit card billings, expense reports, and purchasing.
- Assists in ad hoc projects as defined by the department head
- Produce and edit a wide range of documents using various software programs. Copy, distribute and file as required, while maintaining a professional and secure work station.
- Performs clerical duties such as typing, filing, proofreading and sorting mail.
- Assists in daily department operations.
While working at the Tollgate/Canyons
- Keeps accurate count of visitors entering the Canyons.
- Keeps an accurate count of money received, number of passes and maps sold.
- Keep tollgate stocked with brochures, maps, season passes, and other supplies needed to run the tollgate.
- Keeps the tollgate clean.
- Act as on site information officer, give interpretive talks, and lead visitors on scheduled interpretive hikes in Indian and Tahquitz Canyons.
- Provide information to visitors on the Cahuilla people and their use of the canyons, the relationship between the people and the geography, geology, the flora, and fauna of the canyons.
While working at Tahquitz Canyon/Visitor Center
- Handles all incoming calls.
- Greets all incoming visitors.
- Provides information on Indian and Tahquitz Canyons and other Tribal business entities.
- Maintains office security by speaking to visitors and determining their business.
- Sells discount tickets to Indian and Tahquitz Canyons.
- Makes reservations for Ranger led hikes in Tahquitz Canyon.
- Issues coupons to various Tribal business entities.
- Keeps an accurate count on visitors entering Tahquitz Canyon
- Keeps an accurate count of money and tickets sold
SUPERVISORY RESPONSIBILITIES
None
ACCESS TO SENSITIVE AREAS AND INFORMATION
Cash Drawer
SIGNATORY ABILITY
None
EDUCATION and/or EXPERIENCE
- Minimum of High School Diploma; or GED.
- One year experience in retail or customer service.
- Must possess general knowledge of the Indian, Tahquitz Canyons, and surrounding tourist attractions.
- Ability to use 10 key calculator and cash register.
- Must be able to communicate well and interact with large groups of people.
- Skilled hiker in desert and mountainous terrain.
- Must possess exceptional people skills, excellent customer skills, telephone skills, and the ability to deal with multiple guest personalities
WORKING CONDITIONS/PHYSICAL DEMANDS
Typically, the individual will be housed in booth environment, will be exposed to outdoor weather conditions. The noise level in the working environment is usually moderate to quiet.
To perform this job successfully, the individual must be able to sit, stand, walk, reach, talk, and hear. The individual must be physically fit to be able to lift 30 lb. and work in temperatures of 105 degrees F. or higher.
