Housekeeper

In this ever-growing industry, we strive to find qualified individuals to join our Ahern team and to continue the Ahern Family traditions as we strive for success in new, innovative ways.

Ahern Hotel and Convention Center is looking for a Hotel Room Attendant who is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

. Specifically, you would be responsible for performing the following tasks to the highest standards:

· Guest Room Cleanliness and Tidiness:

o Ensure occupied and vacant guestrooms are cleaned and maintained up to the exact standard as demonstrated by Housekeeping supervisory staff during initial training.

o If guest is utilizing any additional bedding (rollaway) ensure that there is ample linen and amenities.

o Remove all soiled linens and towels from room and store on back landings.

o Inspect all guestroom fresh linens for cleanliness and substandard appearance.

o Thoroughly clean guest bathrooms, bathroom, shower tiled area using the suggested disinfectants. After cleaning, dry all areas, fixtures and surfaces, ensuring no water mark/spots.

o Arrange all toiletries straightened on a piece of cloth in occupied guestrooms.

o Replenish all amenities and terry items, maintain well stocked replenishment carts with linens and amenities for each room.

o Efficiently make bed to meet appearance standard as demonstrated.

o Arrange all clothing items in occupied guestrooms are folded neatly and pair guest shoes according to standards as demonstrated.

o Upkeep guestroom and bathroom to include all inside windows and mirrors.

o Remove all in room dining trays from guestroom hallways and/or corridor to be brought to back landings and call for pick up.

o Remove any used glasses or in room dining soiled plates cutlery from the room. Ensure reporting of replacement as necessary from respective departments

o Ensure waste baskets empty and clean.

o Vacuum the guestroom’s carpet and wipe down furniture and baseboards according to standard in all assigned work areas.

o Ensure entry floor area is free of debris and clean in appearance.

o Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task.

· Guestroom equipment and facilities:

o Recognize and report all missing, damaged or substandard furniture, fixtures and equipment.

o Ensure that all electronic devices (television, remote controls, stereo, and telephones) are working properly.

· Guest Requests Handling:

o Evaluate work assignment and prioritize workload according to guest requests.

o Ensure all guestrooms assigned are completed with correct status marked at the end of the day including any information for input into guest history file.

· Others

o Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards.

o Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures.

o Adhere to Do Not Disturb policy.

Requirements

· Possess a positive and outgoing personality

· Must possess good written and verbal command of the English Language

· Minimum of two years previous housekeeping experience as a room attendant

· Attention to detail is very important

· Professional appearance and grooming

Desirable

· Luxury hotel experience is a plus!

In addition, we look for the demonstration of the following key attributes:

· Quality

· Productivity

· Dependability

· Customer Focus

· Adaptability

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: One location